Panasonic KXTDE100 KXTDE100 User Guide - Page 107

Call Hold and Call Hold Retrieve

Page 107 highlights

1.3.49 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension • When performing SDN Direct Dial to call the corresponding PDN extension, the SDN button light shows the current status of the destination extension as follows: Green on: You are using the line. Red on: The line is being used. (The PDN extension, or another SDN extension when multiple extensions have SDN buttons to a same PDN extension, is using the line.) • Even if a PDN extension has set Do Not Disturb (DND), you can call the extension as normal by pressing the SDN button. • When an SDN button is in Standard SDN Key Mode, you can dial a telephone number while hearing a dial tone, instead of pressing the SDN button again. Depending on system programming, your call will be made using either your normal calling privileges (Class of Service) or those of the corresponding PDN extension (SDN Walking COS). Call Hold and Call Hold Retrieve You can put calls answered with a PDN or SDN button on hold normally (1.3.6 Call Hold). You can also retrieve a call held at your extension/another extension with a simple operation, regardless of the call type. Call Hold Retrieve PT/PS To retrieve a call at the holding extension Off-hook. (PDN) OR (SDN) Press flashing green PDN or SDN. Talk. To retrieve a call from another extension-only Regular Hold Off-hook. (PDN) OR (SDN) Press flashing red PDN or SDN. Talk. • If a call is not retrieved within a specified time, you will hear an alarm as a reminder (Hold Recall). If an outside call is not answered within a specified time, it is automatically disconnected. Document Version 2008-10 Operating Manual 107

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When performing SDN Direct Dial to call the corresponding PDN extension, the SDN button
light shows the current status of the destination extension as follows:
Green on
: You are using the line.
Red on
: The line is being used. (The PDN extension, or another SDN extension when multiple
extensions have SDN buttons to a same PDN extension, is using the line.)
Even if a PDN extension has set Do Not Disturb (DND), you can call the extension as normal
by pressing the SDN button.
When an SDN button is in Standard SDN Key Mode, you can dial a telephone number while
hearing a dial tone, instead of pressing the SDN button again. Depending on system
programming, your call will be made using either your normal calling privileges (Class of
Service) or those of the corresponding PDN extension (
SDN Walking COS
).
Call Hold and Call Hold Retrieve
You can put calls answered with a PDN or SDN button on hold normally (
1.3.6
Call Hold
).
You can also retrieve a call held at your extension/another extension with a simple operation, regardless of
the call type.
Call Hold Retrieve
Off-hook.
Off-hook.
To retrieve a call at the holding extension
To retrieve a call from another extension—only Regular Hold
PT/PS
Talk.
Talk.
Press flashing green
PDN
or
SDN
.
(SDN)
(PDN)
OR
(SDN)
(PDN)
OR
Press flashing red
PDN
or
SDN
.
If a call is not retrieved within a specified time,
you will hear an alarm as a reminder (Hold
Recall).
If an outside call is not answered within a specified time, it is automatically disconnected.
Document Version
2008-10
Operating Manual
107
1.3.49 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension