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I cannot have a conversation using - default ip

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4.1.1 Troubleshooting Problem Remedy A reorder tone is audible or "Restricted" is • displayed. • • I cannot make an outside call using the • One-touch Dialing button or speed dialing. I cannot remember the feature numbers. • • While talking to an outside party, the line is • disconnected. Redialing does not function. • I cannot have a conversation using the • Bluetooth headset. • • I cannot register, de-register, or confirm the • ID of the Bluetooth headset. The PC and fax machine communication • failed. I do not want to show my telephone number • to the calling or called party's telephone. I want to show my telephone number to the • calling or called party's telephone. The telephone is locked. Unlock your telephone. ( 1.3.24 Extension Dial Lock, 2.1.5 Remote Extension Dial Lock) Toll restriction is activated. Consult your manager or dealer. An account code is required. ( 1.3.2 Account Code Entry, 1.3.68 Verification Code Entry, 1.3.74 Walking COS) A line access number was not stored. A line access number is required for outside calls. ( 1.2.1 Making Calls, 3.1.4 Customizing the Buttons) If the feature numbers have been changed from the default values, write the new feature numbers in the table in "4.2.1 Feature Number Table". Ask your dealer to change the feature numbers for easier use. The time limit has run out. ( 1.3.11 Call Transfer, 1.3.16 Conference, Unattended) Consult your dealer to extend the time limit, if necessary. The stored number was more than 32 digits or an extension number. ( 1.3.59 Redial, Last Number) Make sure that the headset is properly registered to the module. Make sure that the headset is properly charged according to the manual of the headset. Remove the wired headset from the headset jack. Priority is given to the wired headset when both are connected. Make sure that the module is properly installed in the IP-PT/DPT. An indication tone may have interrupted communication. ( 1.3.17 Data Line Security) ( 1.3.53 Private Network Features-CLIR (Calling Line Identification Restriction), 1.3.55 Private Network Features-COLR (Connected Line Identification Restriction)) ( 1.3.52 Private Network Features-CLIP (Calling Line Identification Presentation), 1.3.54 Private Network Features-COLP (Connected Line Identification Presentation), 1.3.56 Private Network Features-Displaying Your Telephone Number on the Called Party's Telephone) Document Version 2008-10 Operating Manual 191

Section	Page
Table of Contents	15
1 Operation	19
1.1 Before Operating the Telephones	20
1.1.1 Before Operating the Telephones	20
1.2 Basic Operations	30
1.2.1 Making Calls	30
1.2.2 Answering Calls	32
1.3 Telephone Features and Operation	34
1.3.1 Absent Message	34
1.3.2 Account Code Entry	35
1.3.3 Alternate Calling—Ring/Voice	36
1.3.4 Automatic Callback Busy (Camp-on)	36
1.3.5 BGM (Background Music)	38
1.3.6 Call Hold	38
1.3.7 Call Monitor	41
1.3.8 Call Park	41
1.3.9 Call Pickup	43
1.3.10 Call Splitting	44
1.3.11 Call Transfer	45
1.3.12 CALL WAITING FEATURES	48
1.3.13 Call Waiting Tone	53
1.3.14 Character Entry	54
1.3.15 Conference	57
1.3.16 Conference, Unattended	61
1.3.17 Data Line Security	62
1.3.18 DISA (Direct Inward System Access)	63
1.3.19 DND (Do Not Disturb)	66
1.3.20 Door Open	69
1.3.21 Doorphone Call	70
1.3.22 EFA (External Feature Access)	71
1.3.23 Executive Busy Override	71
1.3.24 Extension Dial Lock	73
1.3.25 Extension Feature Clear	74
1.3.26 Extension PIN (Personal Identification Number)	75
1.3.27 External Relay	76
1.3.28 External Sensor	77
1.3.29 FWD (Call Forwarding)	77
1.3.30 Hands-free Answerback	84
1.3.31 Hands-free Operation	85
1.3.32 Headset Operation	85
1.3.33 HOSPITALITY FEATURES	89
1.3.34 Hot Line	89
1.3.35 ICD GROUP FEATURES	90
1.3.36 ICD Group Features—Call Log History for ICD Group	91
1.3.37 ICD Group Features—Incoming Call Queue Monitor	92
1.3.38 ICD Group Features—Log-in/Log-out	93
1.3.39 ICD Group Features—Log-in/Log-out Monitor and Remote Control	95
1.3.40 ICD Group Features—Manual Queue Redirection	97
1.3.41 ICD Group Features—Supervisory	97
1.3.42 Message Waiting	99
1.3.43 Mute	101
1.3.44 Off-hook Monitor	101
1.3.45 OHCA (Off-hook Call Announcement)	102
1.3.46 One-touch Dialing	102
1.3.47 Paging	103
1.3.48 Paralleled Telephone	104
1.3.49 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension	105
1.3.50 Printing Message	108
1.3.51 Privacy Release	109
1.3.52 Private Network Features—CLIP (Calling Line Identification Presentation)	110
1.3.53 Private Network Features—CLIR (Calling Line Identification Restriction)	111
1.3.54 Private Network Features—COLP (Connected Line Identification Presentation)	111
1.3.55 Private Network Features—COLR (Connected Line Identification Restriction)	112
1.3.56 Private Network Features—Displaying Your Telephone Number on the Called Party’s Telephone	112
1.3.57 Private Network Features—TIE Line Access	113
1.3.58 Quick Dialing	114
1.3.59 Redial, Last Number	114
1.3.60 Room Status Control	115
1.3.61 Self Labeling (KX-NT366 only)	118
1.3.62 Speed Dialing, Personal	119
1.3.63 Speed Dialing, System	120
1.3.64 SVM (Simplified Voice Message)	120
1.3.65 TAFAS (Trunk Answer From Any Station)	130
1.3.66 Timed Reminder	130
1.3.67 Time Service	132
1.3.68 Verification Code Entry	133
1.3.69 VOICE MAIL FEATURES	133
1.3.70 Voice Mail Features—LCS (Live Call Screening)	134
1.3.71 Voice Mail Features—Two-way Record	136
1.3.72 Voice Mail Features—Voice Mail Integration	137
1.3.73 Wake-up Call	138
1.3.74 Walking COS	140
1.3.75 Walking Extension	141
1.3.76 Walking Extension, Enhanced	142
1.3.77 Whisper OHCA	144
1.3.78 Wireless XDP Parallel Mode	145
1.4 Display Features	146
1.4.1 Call Log, Incoming	146
1.4.2 Call Log, Outgoing	148
1.4.3 Directories	151
1.4.4 System Feature Access	152
2 Manager Operation	157
2.1 Manager Service Features	158
2.1.1 Dial Tone Transfer	158
2.1.2 External BGM (Background Music)	158
2.1.3 OGM (Outgoing Messages)	158
2.1.4 Private Network Features—NDSS (Network Direct Station Selection) Monitor Release	160
2.1.5 Remote Extension Dial Lock	161
2.1.6 Time Service Mode Control	161
3 Customizing Your Phone & System	163
3.1 Personal Programming	164
3.1.1 Programming Information	164
3.1.2 Personal Programming	164
3.1.3 Programming Feature Clear	172
3.1.4 Customizing the Buttons	174
3.2 Manager Programming	179
3.2.1 Programming Information	179
3.2.2 Manager Programming	179
3.3 System Programming	182
3.3.1 Programming Information	182
3.3.2 System Programming	185
4 Appendix	189
4.1 Troubleshooting	190
4.1.1 Troubleshooting	190
4.2 Feature Number Table	193
4.2.1 Feature Number Table	193
4.3 Tone	201
4.3.1 Tone	201
Index	205
Symbols	206
A	206
B	206
C	206
D	206
E	207
F	207
G	207
H	207
I	207
J	207
K	207
L	207
M	207
N	208
O	208
P	208
Q	208
R	208
S	208
T	209
U	209
V	209
W	209

Match case Limit results 1 per page

Problem

Remedy

A reorder tone is audible or "Restricted" is

displayed.

•

The telephone is locked.

Unlock your telephone. (

1.3.24

Extension Dial

Lock, 2.1.5

Remote Extension Dial Lock)

•

Toll restriction is activated.

Consult your manager or dealer.

•

An account code is required.

(

1.3.2

Account

Code Entry, 1.3.68

Verification Code Entry,

1.3.74

Walking COS)

I cannot make an outside call using the

One-touch Dialing button or speed dialing.

•

A line access number was not stored.

A line access number is required for outside calls.

(

1.2.1

Making Calls, 3.1.4

Customizing the

Buttons)

I cannot remember the feature numbers.

•

If the feature numbers have been changed from the

default values, write the new feature numbers in the

table in "4.2.1

Feature Number Table".

•

Ask your dealer to change the feature numbers for

easier use.

While talking to an outside party, the line is

disconnected.

•

The time limit has run out.

(

1.3.11

Call

Transfer, 1.3.16

Conference, Unattended)

Consult your dealer to extend the time limit, if

necessary.

Redialing does not function.

•

The stored number was more than 32 digits or an

extension number.

(

1.3.59

Redial, Last Number)

I cannot have a conversation using the

Bluetooth headset.

•

Make sure that the headset is properly registered

to the module.

•

Make sure that the headset is properly charged

according to the manual of the headset.

•

Remove the wired headset from the headset jack.

Priority is given to the wired headset when both are

connected.

I cannot register, de-register, or confirm the

ID of the Bluetooth headset.

•

Make sure that the module is properly installed in

the IP-PT/DPT.

The PC and fax machine communication

failed.

•

An indication tone may have interrupted

communication.

(

1.3.17

Data Line Security)

I do not want to show my telephone number

to the calling or called party’s telephone.

•

(

1.3.53

Private Network Features—CLIR (Calling

Line Identification Restriction), 1.3.55

Private Network

Features—COLR (Connected Line Identification

Restriction))

I want to show my telephone number to the

calling or called party’s telephone.

•

(

1.3.52

Private Network Features—CLIP (Calling

Line Identification Presentation), 1.3.54

Private

Network Features—COLP (Connected Line

Identification Presentation), 1.3.56

Private Network

Features—Displaying Your Telephone Number on the

Called Party’s Telephone)

Document Version

2008-10

Operating Manual

191

4.1.1 Troubleshooting