Panasonic KXTDE100 KXTDE100 User Guide - Page 92
ICD Group Features-Incoming Call Queue Monitor
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1.3.37 ICD Group Features-Incoming Call Queue Monitor To clear Call Log History 6-Line Display PT While the Call Log History is displayed Since JAN.29 09:10AM Total Calls : 00996 Overflow Calls : 00131 Lost Calls : 00039 Average Waiting : 01'06 EXIT CLEAR Press "CLEAR". • If the accumulated data exceeds the maximum number that can be displayed (99999), "****" is shown on the display. To reinitialize the display, clear the Call Log History. • For information about other supervisory features, refer to "1.3.41 ICD Group Features- Supervisory". 1.3.37 ICD Group Features-Incoming Call Queue Monitor An extension assigned as a supervisor (supervisor extension) can monitor the status of waiting calls to be answered in the queue for an incoming call distribution (ICD) group. To monitor the waiting call status 6-Line Display PT Off-hook. 739 Enter 739. Group Monitor On On-hook. ICD Group extension no. C.Tone Enter ICD Group extension number. JAN.31 08:13AM 601:Sales Section Waiting Calls Now: Max. Waiting Time: FRI 00006 02'18 EXIT LOG SPRVS Confirm the status of queued calls. • If an ICD group has an overflowed call, the display shows the status automatically. 92 Operating Manual Document Version 2008-10