Panasonic SR-HZ106 Operating Instructions - Page 12

Does my Rice Cooker have a fault? Check the following before asking for a service. Symptom Check here! Page Cooking The cooking time is longer than expected. Steam is emitted from a section other than the Steam Vent. The Rice Cooker is making a noise. ●
If rice is cooked one after the other, the cooking time may lengthen - (by up to around 45 minutes). ●
The Rice Cooker may stop the countdown of time remaining to - make an adjustment. ●
Is the quantity of water in the Inner Pan too much? - If the quantity of water is increased, the cooking time may lengthen (by up to around 15 minutes). ●
Is there rice stuck to the Gaskets of the Outer Lid and Inner Lid or the - edge of the Inner Pan, or was the Inner Pan tilted when it was set? ●
Have you washed the Inner Lid each time and attached it correctly? 21 ●
Is the Inner Pan deformed in some way? - → A new Inner Pan can be purchased from an authorized service center if the Inner Pan has changed shape. ●
Do not pull away the Gaskets of the Outer Lid and Inner Lid by - using excessive force or puncture it with sharp-pointed objects as this may cause defects, delamination and damage. → If steam leaks out, please contact an authorized service center. ●
Whirring noise...Sound of fan that allows heat to escape operating. - ●
High-pitched noise...Sound of IH (induction heating). - You may sometimes hear this when keeping warm. ●
Hissing noise...Sound of steam jetting out. - When opening/closing the Outer Lid ●
Clacking noise...Sound of the ball in the Steam Cap rolling. - Cooking/Keep Warm State Cooking begins immediately despite use of timer. ●
Is the current time correct? 16 (The time is displayed in 24-hour clock format.) ●
Has the timer been set to a time outside the "Timer Setting Restriction"? 28 Timer I have set the timer but cooking doesn't start. ●
When using the timer, the rice is soaked before cooking starts, and - so the soaking time after cooking starts is shorter. Consequently, cooking starts slightly later than might be expected. ( ) The cooking, depending on cooking settings, may start around 40 minutes before the rice is due to be ready. The rice is not ready at the time set on the timer. A button operation is not working. ●
Is the current time correct? 16 (The time is displayed in 24-hour clock format.) ●
Have you pressed the "Start" button? 16 ●
Has the timer been set to a time outside the "Timer Setting Restriction"? 28 ●
Is the button lamp on? - Button operations will not work when e.g. cooking/the keep warm state/the timer setting are in use. → Press the "Cancel/Off" button. The "Keep Warm/Reheat" button does not respond. ●
Is the keep warm function switched off? - ●
Is the rice cold? (Buzzer will sound 4 times.) - Reheating is not possible if the temperature is 122°F /50°C or lower. Other Display is blank. ●
Does "18:30" appear when you plug the Power Plug? - [Displayed] The lithium battery has run down. While the Power Plug is connected, meals can be cooked and kept warm; however, disconnecting the Power Plug will erase the clock setting and the timer setting, etc., from the memory. The current time must be set on each occasion that you use the timer. The lithium battery is fixed inside the main body and cannot be replaced by the user. [Not displayed] There is a fault in the electronic circuitry. → For a replacement of lithium battery or repair, consult an authorized service center. Sparks were visible at the Power Plug. ●
Sometimes small sparks can be seen when inserting or removing - the Power Plug. This is a phenomenon particular to IH (induction heating) techniques and not indicative of a fault. ■If you mistakenly add water or rice to the main body, please unplug and contact an authorized service center. 22 What does this mean? Error message Check here! ●
Is the Inner Pan set properly? ᶃ
Set the provided Inner Pan. ᶄ

Press the "Cancel/Off" button to disappear the error message. ( ) After closing the Outer Lid, the error message will disappear in a while without having to press the "Cancel/Off" button. ᶅ Operate it again. ●
Is the foreign object or dirt attached to the bottom part of the Inner Pan, the Inner Lid, the Lid Sensor or the Pan Sensor? (P. 8) → Remove the foreign object or dirt and press the "Cancel/Off" button. ●
Is there too much water in the Inner Pan? → Press the "Cancel/Off" button. (Upon next cooking, reduce the amount of water slightly.) ●
Has the keep warm function been in use for more than 96 hours? → Press the "Cancel/Off" button. ●
Is the Outer Lid open? ●
Is the Steam Cap fitted? (P. 20) → If the Steam Cap has been lost, please purchase another one from an authorized service center. Rice can be cooked or kept warm without the Steam Cap fitted, however w
The rice may not cook properly. (The rice will become dry if it is being kept warm.) w
Liquid may spill out. w
"U15" may be displayed again after the rice has been cooked. ●
Is the foreign object or dirt attached to the inside of the Steam Cap? → Remove the foreign object or dirt. (P. 20) ●
Is the Intake or Exhaust Vent on the bottom of the Rice Cooker blocked by dust etc.? → Remove the dust using the following procedure. ᶃ
Press the "Cancel/Off" button and then remove the Power Plug. ᶄ
Once the body has cooled down, remove the Inner Pan. ᶅ

Remove the dust from the Intake/Exhaust Vents on the bottom of the Rice Cooker. (P. 21) ●
Is the Rice Cooker being used on a carpet etc.? (P. 8) → Do not use the Rice Cooker in a location where the bottom of the Rice Cooker is restricted. If none of the methods described above brings an improvement, please consult an authorized service center for a repair. ●
Try removing the Power Plug and reinserting it. If "H˓˓" appears again, this is a malfunction. → Please consult an authorized service center and inform them of the error message (the two-digit number after the "H"). 23 English