Philips DVT1500 User manual - Page 56

10.5 Troubleshooting Problem Possible cause/solution The device does not turn on • The batteries or rechargeable batteries are not inserted correctly. XX Check to ensure that the batteries or rechargeable batteries are correctly inserted. Make sure the polarity is correct. • Batteries are empty. XX Replace or recharge the batteries. The device does not playback • The keypad lock may be enabled. recordings XX Slide the HOLD switch to the "Off" position. • No recordings are saved in the device. The device does not respond Remove the batteries/rechargeable batteries and insert them again. Problem Possible cause/solution I cannot hear anything from • A headset is connected to the device. the speaker • The volume is at the lowest setting. The recording session does not start • Pre-recording or voice-activated recording mode may be enabled. • The keypad lock may be enabled. XX Slide the HOLD switch to the "Off" position. • The maximum number of recordings may have been reached or the available space for recording is full. XX Delete some recordings or move them to an external device. XX Select another location folder. I cannot hear anything from the headphones • The headphones are incorrectly connected. XX Check the headphone connection. • The volume is at the lowest setting. microSD card can not be selected as a recording location • There is no memory card in the device. XX Insert a memory card into the device. • Memory card is not formatted (file system FAT32). XX Format the memory card in the device. External microphone records Switch external sound source to stereo mono sound only microphone. 56 Service Table of contents