RCA RTB1016WE RTB1016WE Product Manual - Page 25

Troubleshooting No surround sound - speakers not working. • Check to see if system is actually in full 5.1 SURROUND mode - if you see a red "2CH" icon on your unit's front panel display, the system is in STEREO mode rather than SURROUND mode. If current setting is Stereo, the surround speakers and center speaker will be inactive. Press SURROUND button in stop mode (BD mode, with disc playback stopped), then press UP button to change surround mode from Stereo to 5.1 SURROUND SOUND. Note: Not all discs, media files, or audio sources provide surround audio, thus lack of audio to surround speakers may be due to the actual source being played. I can't find my file in the JPEG listing. • Make sure the file name is valid. The remote control does not work or works only intermittently. • Check that batteries are inserted or change them. • Aim the remote control at the unit. The infrared beam must not be blocked or interrupted. • Check that the remote control is configured to control the device you are trying to operate with it. The subtitles do not appear. • Check that the BD/DVD disc provides subtitles. • Refer to the section on how to display subtitles. The disc menu language is not the correct one. • The disc menu language has not been set up. • The language of your choice is not available on the disc. I'm using an HDMI cable, but my the video quality doesn't appear to be very good. The unit defaults to 480i, in order to have broad compatibility with TVs, please adjust the unit's video resolution to that of your TV's using SETUP Menu (to access, press SETUP button on remote control). I'm trying to use the analog video output (yellow jack), however I don't get video on my TV screen. Please try the following: A) Please ensure your TV is set to the appropriate input. B) If using analog video output, the unit's display resolution must be set to 480i. Please try connecting to your TV using an HDMI cable, then adjusting the unit's display setting back to 480i, then reconnecting to TV using analog AV cable. Additional Information Precautions Use • If your unit has been stored in a cool place for any length of time, during a journey for example, wait for about 2 hours before using it. • The openings located on the top and bottom are for ventilation and must not be obstructed. • During thunderstorms, we recommend that you isolate the unit from the electrical supply so that it is not damaged by electrical or electromagnetic surges. • This unit is designed for continuous use. Switching off the unit to standby mode does not disconnect it from the mains supply. To completely isolate the equipment, remove the plug from the mains jack as some components remain connected to the electrical supply. • If you notice any burning or smoke, disconnect the unit immediately to avoid any risk of electrocution. • Do not attempt to look inside the unit through the disc tray opening or any other opening. You may be electrocuted or exposed to laser radiation. • This unit is for domestic use only and must not be used for industrial purposes. • Total or partial copying of recordings protected by copyright legislation, without the explicit permission of the holder of the rights, contravenes current legislation. Copying or downloading music files for sale or any other business purpose constitutes or could constitute a violation of copyright law. EN - 24