Ricoh Aficio MP C4000 Troubleshooting Guide - Page 10

4. PRINTING SUBJECT Driver settings Jobs cancelled Jobs cancelled Jobs cancelled Jobs cancelled Jobs not accepted Problems with PCL PDF direct printing Jobs not printed Jobs not printed Jobs not printed Jobs not printed Jobs not printed SYMPTOM If Bypass Tray Setting Priority is "Driver/ Command Settings", jobs sent to the bypass tray that contain a Paper Type definition will cause the bypass tray's Paper Thickness setting to be overwritten with "Plain Paper". LPR jobs submitted by an HP-UX, AIX or Netware 6.5 (SP6 or SP7) host IPP Batch printing of PDF documents PCL XL After a job consisting of a multiple of exactly 8KB (8192 bytes) is submitted via IPP The device stops printing PCL5 macros after 500 or more pages and omits macros from PCL5 jobs until the device is rebooted. Printing of PDFs containing multiple images causes the PS error "limitcheck" When jobs are submitted to the device's lpr port repeatedly If IPP authentication is enabled, and printing through an IPP port from a Windows Vista/Server 2008 client Jobs not containing PJL commands are held by the device and not printed until another job is submitted or a button is pressed on the device. Printing does not start if the copier is in energy save mode. Job does not print from Print queue when Enable Printed Queue is OFF CAUSE Printer firmware Network Support firmware Network Support firmware PS3/PDF firmware Option PCL firmware Network Support firmware Option PCL firmware PS3/PDF firmware Network Support firmware Network Support firmware Printer firmware E-5100 Controller firmware E-5100 Controller firmware SOLUTION Install version 1.17 or later. NOTE Refer to the Firmware History document for more information. Install version 8.25 or later. Install version 8.25 or later. Install version 1.02 or later. Install version 1.04 or later. Install version 8.25 or later. Install version 1.02 or later. Install version 1.01 or later. Install version 8.27 or later. Install version 8.27 or later. Install version 1.24 or later. NOTE: This occurs if the device enters energy saver mode immediately after printing a diagnostics page Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Page 10 of 32