Ricoh Aficio MP C4000 Troubleshooting Guide - Page 23

9. OPTIONAL UNITS SUBJECT SYMPTOM CAUSE SOLUTION NOTE USB The machine does not System/Copy Install version 1.15 or Refer to the devices recognize USB devices firmware later. Firmware USB/SD USB flash drives or SD Network Install version 8.25 or History card cards will not be recognized Support later. document for reader by the device at startup. firmware more information. USB/SD Stops working VM card Install version 4.21.05 card firmware or later. reader Card Cannot be installed over an VM card Install version 4.14 or Refer to the Authentica earlier version. firmware later. M344 tion Firmware package History document for more information. E-5100 Controller: More than one patch file may be needed, and the order in which they are applied may be important. See the TSB for the required patch file(s), and the correct procedure to use. E-5100 Printing does not start if the Apply the required Patch File(s) for E-5100 system version Controller copier is in energy save 1.0. mode. Refer to TSB D479 - More than one patch file may be needed, and the order in 002 Patch Release 1- which they are applied may be important. 10W3WT for more See the TSB for the required patch file(s), and the correct information. procedure to use. E-5100 Printing stops when Apply the required Patch File(s) for E-5100 system version Controller sending a fax and printing a 1.0. job at the same time. Refer More than one patch file may be needed, and the order in to TSB D479 - 001 Patch which they are applied may be important. Release 1-10W3WT for See the TSB for the required patch file(s), and the correct more information. procedure to use. E-5100 Some texts overlap each Apply the required Patch File(s) for E-5100 system version Controller other. Refer to TSB D479 - 1.0. 001 Patch Release 1- More than one patch file may be needed, and the order in 10W3WT for more which they are applied may be important. information. See the TSB for the required patch file(s), and the correct procedure to use. E-5100 When printing a very large Apply the required Patch File(s) for E-5100 system version Controller job to the Document 1.0. Server, no alert message is More than one patch file may be needed, and the order in displayed on the copier which they are applied may be important. panel. Refer to TSB D479 - See the TSB for the required patch file(s), and the correct 001 Patch Release 1- procedure to use. 10W3WT for more information. E-5100 Printed Docs and held jobs Apply the required Patch File(s) for E-5100 system version Controller cannot be opened from 1.0. Webtools. Refer to TSB More than one patch file may be needed, and the order in D479 - 001 Patch Release which they are applied may be important. 1-10W3WT for more See the TSB for the required patch file(s), and the correct information. procedure to use. Page 23 of 32