Ricoh Aficio MP C4000 Troubleshooting Guide - Page 22

of 32, SUBJECT, SYMPTOM, CAUSE, SOLUTION, System/Copy - firmware update

Page 22 highlights

SUBJECT "Please wait" E-40 SYMPTOM If the main power is turned off during a firmware update, "Please wait" is displayed and the machine cannot be rebooted. When a firmware version older than V14 is installed E-40 When ADF firmware is updated to V14 CAUSE System/Copy firmware SOLUTION Install version 1.16 or later. NOTE ARDF firmware Update ARDF firmware to V15 Install version 15.000:15 or later. Before you install the new firmware, you must set up the ADF correctly. Before you install the new firmware, you must set up the ADF correctly. Install new engine firmware before starting this. Page 22 of 32

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Page 22 of 32
SUBJECT
SYMPTOM
CAUSE
SOLUTION
NOTE
"Please
wait"
If the main power is turned
off during a firmware
update, "Please wait" is
displayed and the machine
cannot be rebooted.
System/Copy
firmware
Install version 1.16 or
later.
E-40
When a firmware version
older than V14 is installed
ARDF firmware
Install version 15.000:15
or later.
Before you install the new
firmware, you must set up
the ADF correctly.
Install new
engine
firmware
before
starting this.
E-40
When ADF firmware is
updated to V14
Update ARDF
firmware to
V15
Before you install the new
firmware, you must set up
the ADF correctly.