Ricoh Aficio MP C4000 Troubleshooting Guide - Page 25

SUBJECT E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller SYMPTOM PS error occurs when printing certain PDF files using the PS driver. The Job List is not displayed in chronological order on the panel. Full bleed is not working when Scale to Fit is selected. Job does not print from Print queue when Enable Printed Queue is OFF The image gets cropped for a particular file after applying the 1-185XQN patch. When Staple 2 at center is specified, Fiery shows PS error (Range check Error). Image Pattern collapses when trying to process a file. CAUSE SOLUTION NOTE Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. E-5100 Controller Stapling Shift tray Booklet finisher Booklet finisher SDK SDK SDK SDK SDK SDK Duplex printing issue with PCL5 data. The final page or the pages near the end of the 1st copy are stapled into the 2nd copy. If a PCL6 job is printed to a shift tray after a PCL5 job, each page of the PCL6 job is shifted instead of each job or copy being shifted. 1-sheet booklet job cannot be folded. Booklet job not printed. Cannot switch between SDK applications Cannot install SDK application SDK application crashes SDK application installed on wrong SD card SDK application locks up SDK application does not load Apply the required Patch File(s) for E-5100 system version 1.0. Engine Install version 1.57:08 or Refer to the firmware later. Firmware History document for more information. Option PCL Install version 1.05 or Refer to the firmware later. Firmware History document for more information. E-5100 Apply the required Patch File(s) for E- Controller 5100 system version 1.0. firmware Defective HDD Perform the corrective action as described in the RTB VM card Install version 4.15 or later. firmware VM card Install version 4.20.04 or later. firmware VM card Install version 4.20.04 or later. firmware VM card Install version 4.21.05 or later. firmware VM card Install version 4.21.05 or later. firmware VM card Install version 4.22.03 or later. firmware Page 25 of 32