Ricoh Aficio MP C4000 Troubleshooting Guide - Page 11

SUBJECT Printer function disabled Macro used on wrong page Font problem Font problem Job reset Job reset Printing stops Duplex Duplex n-up PS error PS error PS error SYMPTOM After recovery from Energy Saver Mode Should be used on first page only If printing a PDF Direct job that calls a "download font" from the hard disk (or RAM disk), one of the other resident fonts is used Multiple-glyph fonts are not printed PDF Direct jobs containing a mask that was created using tiling With Chunk Transfer Encoding over an IPP port When sending a fax and printing a job at the same time. Some pages in Mixed Media that should be printed in duplex are printed in simplex. Duplex printing issue with PCL5 data. Errors when printing with 2up. PS error occurs while processing a specific file. PS error occurs when printing certain PDF files using the PS driver. When Staple 2 at center is specified, Fiery shows PS error (Range check Error). CAUSE System/Copy firmware Option PCL firmware PS3/PDF firmware Option PCL firmware PS3/PDF firmware Network Support firmware E-5100 Controller firmware E-5100 Controller firmware E-5100 Controller firmware E-5100 Controller firmware E-5100 Controller firmware E-5100 Controller firmware E-5100 Controller firmware Full bleed Full bleed is not working when Scale to Fit is selected. E-5100 Controller firmware SOLUTION Install version 1.23 or later. Install version 1.04 or later. Install version 1.03 or later. NOTE Refer to the Firmware History document for more information. Install version 1.05 or later. Install version 1.03 or later. Install version 8.31 or later. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Page 11 of 32