Ricoh Aficio MP C4000 Troubleshooting Guide - Page 15

7. SECURITY SUBJECT Unauthenti cated access to Web Image Monitor is possible Unauthenti cated access to Web Image Monitor is possible Windows authenticat ion Windows authenticat ion Windows authenticat ion Windows authenticat ion Cannot assign group privileges LDAP authenticat ion SYMPTOM If Selective User Authentication (SP5-420041) and User Authentication are both enabled, unauthenticated users can access the urls of WIM's Printer Job History, Printer Error Log and Print Job List. Personal Information Protect (SP5-888-001 = 1) cannot prevent users from accessing the urls of WIM's Printer Job History, Printer Error Log and Print Job List. Fails on a domain controller whose hostname contains 2 byte characters. Cannot use Kerberos when being authenticated on a Windows 2008 or Windows 2008 R2 server. Unable to retrieve the Windows group name from a Windows 2008 R2 server during Windows Authentication. Fails if the username or password includes lowercase European characters. Cannot assign them to a logged in user if that group has a name consisting of more than 20 bytes. If the login name or password contains extended ASCII characters (e.g. umlaut), authentication fails. CAUSE Printer firmware Printer firmware Network Support firmware Network Support firmware Network Support firmware Network Support firmware Network Support firmware System/Copy firmware SOLUTION Install version 1.12 or later. Install version 1.12 or later. Install version 8.25 or later. Install version 8.30 or later. Install version 8.30 or later. Install version 8.30 or later. Install version 8.30 or later. Install version 1.15 or later. "Authentic ating... Please wait". If a user logs back in after their session has timed out, the machine stalls with this message System/Copy firmware Install version 1.15 or later. NOTE Refer to the Firmware History document for more information. Page 15 of 32