Ricoh Aficio MP C4000 Troubleshooting Guide - Page 3

Of 32, Subject, Symptom, Cause, Solution, B802 - 008

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SUBJECT ADF jam SYMPTOM ADF jam Jam 57 CAUSE Bent component, caused by customer error Broken bearing SOLUTION Replace the guide plate (only for models earlier than a certain serial number. Install modified component NOTE See TSB B802 - 008 for more details. See TSB B802 - 010 for more details. Page 3 of 32

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Page 3 of 32
SUBJECT
SYMPTOM
CAUSE
SOLUTION
NOTE
ADF jam
Bent
component,
caused by
customer error
Replace the guide plate
(only for models earlier
than a certain serial
number.
See TSB
B802 – 008
for more
details.
ADF jam
Jam 57
Broken bearing
Install modified
component
See TSB
B802 – 010
for more
details.