Ricoh Aficio MP C4000 Troubleshooting Guide - Page 30

12. OTHERS SUBJECT SYMPTOM CAUSE Machine When 150 or more jobs are System/Copy stalls printed continuously. firmware Machine stalls If a job is submitted with user name and password at the same time as someone is logging into the device with an IC card VM card firmware Machine stalls Machine stalls Machine stalls Machine stalls Machine stalls Machine stalls Machine stalls Machine stalls Machine stalls Machine stalls If a user logs in and out repeatedly using an IC card (Card Authentication Package option) at the same time as the address book is being updated by a delivery server such as ScanRouter Users prevented from printing in color (via UserCode authentication) crash the printer if they try to print multiple stored BW jobs. If the Auto Continue setting is "Immediate" and the source tray runs out of paper A print job is submitted while another print job is already being processed A print job is submitted while the TWAIN driver is scanning If Enhance File Protection is enabled, and if some conditions are met When using certain fonts If the driver's "CMYK Simulation Profile" setting is anything other than OFF When printing documents that have more than 65,535 Bezier curves While forwarding an image to the fax folder System/Copy firmware Printer firmware Printer firmware System/Copy firmware System/Copy firmware System/Copy firmware Option PCL firmware PS3/PDF firmware Option PCL firmware FCU firmware SOLUTION Install version 1.16 or later. Install version 4.14 or later. Install version 1.18 or later. Install version 1.21 or later. NOTE Refer to the Firmware History document for more information. Refer to the M344 Firmware History document for more information. Refer to the Firmware History document for more information. Install version 1.21.1 or later. Install version 1.22 or later. Install version 1.22 or later. Install version 1.22 or later. Install version 1.04 or later. Install version 1.03 or later. Install version 1.05 or later. Install version 07.00.00 or later. Page 30 of 32