Ricoh Aficio MP C4000 Troubleshooting Guide - Page 24

of 32, SUBJECT, SYMPTOM, CAUSE, SOLUTION, D479 - 005 Patch Release, 10W3WT, D479 - 007 - pcl 6

Page 24 highlights

SUBJECT E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller E-5100 Controller SYMPTOM Configuration page does not print. Refer to TSB D479 - 005 Patch Release 1-10W3WT for more information. Some custom color profile settings are not saved. Refer to TSB D479 - 007 Patch Release 1-12PHDE for more information. 1-sheet booklet job cannot be folded. PCL soft font reverts to system font in the middle of the job. Some pages in Mixed Media that should be printed in duplex are printed in simplex. Calibration problem Booklet job not printed. Controller cannot boot up Unexpected behavior during printing Separator page setting does not work correctly. Scan to SMB does not work correctly Errors when printing with 2up. Character disappears at random when an EPS file is printed Gradation images print incorrectly with setting Composite Overprint: ON Alignment Page cannot be printed out on any paper except "Plain" paper. When calibrating a Fiery server Cyan color is not printed, when the job is printed with the default settings. PS error occurs while processing a specific file. CAUSE SOLUTION NOTE Apply the required Patch File(s) for E-5100 system version 1.0. More than one patch file may be needed, and the order in which they are applied may be important. See the TSB for the required patch file(s), and the correct procedure to use. Apply the required Patch File(s) for E-5100 system version 1.0. More than one patch file may be needed, and the order in which they are applied may be important. See the TSB for the required patch file(s), and the correct procedure to use. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Defective HDD Perform the corrective Refer to TSB Defective HDD action as described in the TSB Perform the corrective action as described in the TSB D479 - 004 HDD FAILURE for more information. Defective HDD Perform the corrective action as described in the TSB Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Apply the required Patch File(s) for E-5100 system version 1.0. Page 24 of 32

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Page 24 of 32
SUBJECT
SYMPTOM
CAUSE
SOLUTION
NOTE
E-5100
Controller
Configuration page does
not print. Refer to TSB
D479 – 005 Patch Release
1-10W3WT
for more
information.
Apply the required Patch File(s) for E-5100 system version
1.0.
More than one patch file may be needed, and the order in
which they are applied may be important.
See the TSB for the required patch file(s), and the correct
procedure to use.
E-5100
Controller
Some custom color profile
settings are not saved.
Refer to TSB
D479 – 007
Patch Release 1-12PHDE
for more information.
Apply the required Patch File(s) for E-5100 system version
1.0.
More than one patch file may be needed, and the order in
which they are applied may be important.
See the TSB for the required patch file(s), and the correct
procedure to use.
E-5100
Controller
1-sheet booklet job cannot
be folded.
Apply the required Patch File(s) for E-5100 system version
1.0.
E-5100
Controller
PCL soft font reverts to
system font in the middle of
the job.
Apply the required Patch File(s) for E-5100 system version
1.0.
E-5100
Controller
Some pages in Mixed
Media that should be
printed in duplex are
printed in simplex.
Apply the required Patch File(s) for E-5100 system version
1.0.
E-5100
Controller
Calibration problem
Apply the required Patch File(s) for E-5100 system version
1.0.
E-5100
Controller
Booklet job not printed.
Defective HDD
Perform the corrective
action as described in the
TSB
Refer to TSB
D479 - 004
HDD
FAILURE
for
more
information.
E-5100
Controller
Controller cannot boot up
Defective HDD
Perform the corrective
action as described in the
TSB
E-5100
Controller
Unexpected behavior
during printing
Defective HDD
Perform the corrective
action as described in the
TSB
E-5100
Controller
Separator page setting
does not work correctly.
Apply the required Patch File(s) for E-5100 system version
1.0.
E-5100
Controller
Scan to SMB does not work
correctly
Apply the required Patch File(s) for E-5100 system version
1.0.
E-5100
Controller
Errors when printing with 2-
up.
Apply the required Patch File(s) for E-5100 system version
1.0.
E-5100
Controller
Character disappears at
random when an EPS file is
printed
Apply the required Patch File(s) for E-5100 system version
1.0.
E-5100
Controller
Gradation images print
incorrectly with setting
Composite Overprint: ON
Apply the required Patch File(s) for E-5100 system version
1.0.
E-5100
Controller
Alignment Page cannot be
printed out on any paper
except “Plain” paper.
Apply the required Patch File(s) for E-5100 system version
1.0.
E-5100
Controller
When calibrating a Fiery
server
Apply the required Patch File(s) for E-5100 system version
1.0.
E-5100
Controller
Cyan color is not printed,
when the job is printed with
the default settings.
Apply the required Patch File(s) for E-5100 system version
1.0.
E-5100
Controller
PS error occurs while
processing a specific file.
Apply the required Patch File(s) for E-5100 system version
1.0.