Samsung CLP 300N User Manual (ENGLISH) - Page 42
Back of, printouts are, dirty, Solid Color or, Black s, Loose toner, Character, Voids, Horizontal - printer driver
UPC - 635753722093
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Problem Back of printouts are dirty Solution • Check for leaking toner. Clean the inside of the printer. See "Cleaning the Inside of the Printer" on page 5.7. Solid Color or Black pages A • The toner cartridge may not be installed properly. Remove the toner cartridge and reinsert. • The toner cartridge may be defective and need replacing. Install a new toner cartridge. • The printer may require repair. Contact a service representative. Problem Solution Curl If the printed paper is curled or paper does not feed into the printer: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer option and try again. Go to printer properties, click Paper tab, and set paper type to Thin. Refer to the Software Section for details. An unknown image repetitively appears on a next few sheets or loose toner, light print, or contamination occurs. Your printer is probably being used at an altitude of 1,000 m (3,280 ft) or above. The high altitude may affect the print quality such as loose toner or light imaging. You can set this option through Printer Settings Utility or Printer tab in printer driver's properties. Refer to the Software Section for details. Loose toner • Clean the inside of the printer. • Check the paper type and quality. See "Paper Specifications" on page 8.1. • Install a new toner cartridge. See "Replacing Toner Cartridges" on page 5.3. • If the problem persists, the printer may require repair. Contact a service representative. Character Voids A Character voids are white areas within characters that should be solid black: • You may be printing on the wrong surface of the paper. Remove the paper and turn it over. • The paper may not meet paper specifications. See page 8.1. Horizontal stripes AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc If horizontally aligned color or black streaks or smears appear: • A toner cartridge may be installed improperly. Remove the toner cartridge and reinsert. • A toner cartridge may be defective. Install a new toner cartridge. • If the problem persists, the printer may require repair. Contact a service representative. 6.7 Solving Problems