Samsung NE58K9850WG/AA User Manual - Page 61
Samsung NE58K9850WG/AA Manual
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Problem Food does not broil properly. Possible cause The serving size may not be appropriate. The rack has not been properly positioned. The cookware is not suited for broiling. In some areas, the power (voltage) may be low. Solution Refer to the cooking guide for serving sizes on page 41, and then try again. See the broiling recommendation guide on page 41. Use suitable cookware. • • Preheat the broil element for 10 minutes. See the broiling recommendation guide on page 41. Problem Excessive smoking during a self-cleaning cycle. Possible cause There is excessive soiling in the oven. Solution Press OFF. Open the windows to rid the room of smoke. Wait until the self-cleaning cycle is cancelled. Wipe up the excessive soil and then start the self-cleaning cycle again. Allow the oven to cool. The oven door will not open after a selfcleaning cycle. The oven is not clean after a self-cleaning cycle. The oven is too hot. The oven controls were not set correctly. The oven was heavily soiled. See the section on selfcleaning on page 49. Wipe up heavy spillovers before starting the selfcleaning cycle. Heavily soiled ovens may need to be selfcleaned again or for a longer period of time. This is normal operation and not a system failure. Use the range as usual. Troubleshooting The oven temperature is too hot or too cold. The oven will not self-clean. The oven sensor needs to be adjusted. See the section on adjusting the thermostat on page 44. The oven temperature is too high to start a self-clean operation. The oven controls have been set incorrectly. A self-cleaning cycle cannot be started if the oven lockout feature has been activated or if a radiant surface element is on. Allow the range to cool and then reset the controls. See the section on selfcleaning on page 49. Deactivate the oven lockout (see page 49). Make sure all surface elements are turned off. Steam is coming out of the vent. When using the convection feature, it is normal to see steam coming out of the oven vent. As the number of racks or amount of food being cooked increases, the amount of visible steam will increase. A burning or oily odor is coming from the vent. This is normal in a new oven and will disappear in time. • • To speed the process, set a self-cleaning cycle for a minimum of 3 hours. See the section on selfcleaning on page 49. English 61