Samsung SCX 6322DN User Manual (ENGLISH) - Page 84

In the duplex unit area, Tips for avoiding paper jams, Understanding display messages - drum warning

Page 84 highlights

In the duplex unit area If the duplex unit is not inserted correctly, paper jam may occur. Make sure that the duplex unit is inserted correctly. 1 Press the release lever to open the side cover. 2 Remove the jammed paper. 3 Close the side cover. Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 14.2. • Follow the procedures on page 5.5. Ensure that the adjustable guides are positioned correctly. • Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside wall of the tray. • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading. • Do not use creased, damp, or highly curled paper. • Do not mix paper types in a tray. • Use only recommended print media. See page 5.8. • Ensure that the recommended print side of print media is facing down in the tray, or facing down in the multi-purpose tray. Understanding display messages Messages appear on the Smart Panel program window or the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order. Note When you call for service, it is very convenient to tell the service representative the display message. Message Meaning Suggested solutions Authentication Failure Cancel? Yes [COMM. Error] Connection Error Connection Failed [Document Jam] Door Open Drum Warning Enter Again The ID or password you entered is incorrect. Your machine's memory has become full while trying to store an original into memory. The machine has a communication problem. Connection with the SMTP server failed. The protocol you have entered is not supported or server port is wrong. The loaded original has jammed in the ADF. The front cover or rear cover is not securely latched. The drum cartridge is near the end of its life. You entered an unavailable item. Enter the correct ID or password. To cancel the fax job, press the OK button to accept Yes. If you want to send those pages that have been successfully stored, press the OK button to accept No. You should send the remaining pages later, when memory is available. Ask the sender to try again. Check the server settings and the network cable. Check the protocol or server port. Clear the jam. See page 14.1. Close the cover until it locks into place. You should ensure a replacement cartridge in stock. Enter the correct item again. 14.6

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14
.6
<
Troubleshooting>
In the duplex unit area
If the duplex unit is not inserted correctly, paper jam may occur. Make
sure that the duplex unit is inserted correctly.
1
Press the release lever to open the side cover.
2
Remove the jammed paper.
3
Close the side cover.
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided.
When a paper jam occurs, follow the steps outlined on page 14.2.
Follow the procedures on page 5.5. Ensure that the adjustable guides
are positioned correctly.
Do not overload the tray. Ensure that the paper level is below the
paper capacity mark on the inside wall of the tray.
Do not remove paper from the tray while your machine is printing.
Flex, fan, and straighten paper before loading.
Do not use creased, damp, or highly curled paper.
Do not mix paper types in a tray.
Use only recommended print media. See page
5.8
.
Ensure that the recommended print side of print media is facing down
in the tray, or facing down in the multi-purpose tray.
Understanding display messages
Messages appear on the Smart Panel program window or the control
panel display to indicate the machine’s status or errors. Refer to the
tables below to understand the messages’ meaning and correct the
problem if necessary. Messages and their meanings are listed in
alphabetical order.
Note
When you call for service, it is very convenient to tell the service
representative the display message.
Message
Meaning
Suggested solutions
Authentication
Failure
The ID or password
you entered is
incorrect.
Enter the correct ID or
password.
Cancel?
Yes
Your machine’s
memory has
become full while
trying to store an
original into memory.
To cancel the fax job,
press the
OK
button
to accept
Yes
.
If you want to send
those pages that have
been successfully
stored, press the
OK
button to accept
No
.
You should send the
remaining pages later,
when memory is
available.
[COMM. Error]
The machine has a
communication
problem.
Ask the sender to try
again.
Connection Error
Connection with the
SMTP server failed.
Check the server
settings and the
network cable.
Connection Failed
The protocol you
have entered is not
supported or server
port is wrong.
Check the protocol or
server port.
[Document Jam]
The loaded original
has jammed in the
ADF.
Clear the jam. See
page 14.1.
Door Open
The front cover or
rear cover is not
securely latched.
Close the cover until it
locks into place.
Drum Warning
The drum cartridge
is near the end of its
life.
You should ensure a
replacement cartridge
in stock.
Enter Again
You entered an
unavailable item.
Enter the correct item
again.