Samsung SCX 6322DN User Manual (ENGLISH) - Page 89
Solving other problems, Paper feeding problems
UPC - 635753620658
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Solving other problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Paper feeding problems Condition Suggested solutions Paper is jammed during printing. Paper sticks together. Clear the paper jam. See page 14.2. • Ensure that there is not too much paper in the tray. The tray can hold up to 550 sheets of paper, depending on the thickness of your paper. • Make sure that you are using the correct type of paper. See page 5.3. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. • Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight. • If multiple sheets have caused a paper jam, clear the paper jam. See page 14.2. Paper does not feed into the machine. • Remove any obstructions from inside the machine. • Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. • There is too much paper in the tray. Remove excess paper from the tray. • The paper is too thick. Use only paper that meets the specifications required by the machine. See page 5.3. • If an original does not feed into the machine, the ADF rubber pad may require to be replaced. Contact a service representative. The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the multi-purpose tray. • An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. See page 5.3. • Remove any obstructions from inside the machine. • If an original does not feed into the machine, the ADF rubber pad may require to be replaced. Contact a service representative. Condition Transparencies stick together in the paper exit. Envelopes skew or fail to feed correctly. Suggested solutions Use only transparencies specifically designed for laser printers. Remove each transparency as it exits from the machine. Ensure that the paper guides are against both sides of the envelopes. 14.11