Samsung SCX 6322DN User Manual (ENGLISH) - Page 93

Condition Suggested solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. See page 5.3. • Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty Check for leaking toner. Clean the inside of the machine. Contact a service representative. Condition Horizontal stripes Curl Suggested solutions If horizontally aligned black streaks or smears appear: • The drum and toner cartridge may be installed improperly. Remove the cartridge and reinsert it. • The drum and toner cartridge may be defective. Remove the toner cartridge and install a new one. See page 13.4. • If the problem persists, the machine may require repair. Contact a service representative. If the printed paper is curled or paper does not feed into the machine: • Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray. Black pages • The drum cartridge may not be installed properly. Remove the cartridge and reinsert it. • The drum cartridge may be defective and need replacing. Remove the drum cartridge and install a new one. See page 13.4. • The machine may require repair. Contact a service representative. Loose toner Character Voids • Clean the inside of the machine. Contact a service representative. • Check the paper type and quality. See page 5.3. • Remove the drum and toner cartridge and then, install a new one. See page 13.4. • If the problem persists, the machine may require repair. Contact a service representative. Character voids are white areas within parts of characters that should be solid black: • If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character voids are normal. • You may be printing on the wrong surface of the paper. Remove the paper and turn it around. • The paper may not meet paper specifications. See page 5.3. An unknown image repetitively appears on a next few sheets or loose toner, light print, or contamination occurs. You printer is probably being used at an altitude of 2,500 m(8,200 ft)or above. The high altitude may affect the print quality such as loose toner or light imaging. You can set this option through Printer Settings Utility or Printer Tab in printer driver's properties. Refer to the Software Section for detail. Copying problems Condition Suggested solutions Copies are too light Use Darkness to darken or lighten the or too dark. background of the copies. Smears, lines, marks, or spots appears on copies. • If defects are on the original, press Darkness to lighten the background of your copies. • If no defects are on the original, clean the scan unit. See page 13.2. Copy image is skewed. • Ensure that the original is face down on the scanner glass or face up in the ADF. • Check that the copy paper is loaded correctly. Blank copies print out. Ensure that the original is face down on the scanner glass or face up in the ADF. 14.15