Samsung SCX 6322DN User Manual (ENGLISH) - Page 90
Printing problems, SCX-6x22 Series PCL 6
UPC - 635753620658
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Printing problems Condition The machine does not print. Possible cause Suggested solutions The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default printer. Select Samsung SCX-6x22 Series PCL 6 as your default printer in your Windows. Check the machine for the following: • The side cover is not closed. Close the cover. • Paper is jammed. Clear the paper jam. See page 14.2. • No paper is loaded. Load paper. See page 5.5. • The toner cartridge is not installed. Install the toner cartridge. If a system error occurs, contact your service representative. The connection cable between the computer and the machine is not connected properly. Disconnect the printer cable and reconnect it. The connection cable between the computer and the machine is defective. If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different printer cable. The port setting is incorrect. Check the Windows printer setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one. The machine may be configured incorrectly. Check the printer properties to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Repair the printer software. See the Software Section. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Condition Possible cause Suggested solutions The machine selects print materials from the wrong paper source. The paper source selection in the printer properties may be incorrect. For many software applications, the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source. See the printer driver help screen. A print job is extremely slow. The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings. If you are using Windows 98/Me, the Spool Setting may be set incorrectly. From the Start menu, choose Settings and then Printers. Right-click the Samsung SCX-6x22 Series PCL 6 machine icon, choose Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting. Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application. See the printer driver help screen. The paper size and the paper size settings do not match. Ensure that the paper size in the printer driver settings matches the paper in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use. 14.12