Sharp MX-C303W MX-C303W MX-C304W Troubleshooting Guide - Page 13

General Problems ? THE ORIGINAL MISFEEDS (AUTOMATIC DOCUMENT FEEDER) Check Is too much paper loaded into the document feeder tray? Is the original a long original? Is the original on thin paper? Is the feed roller dirty? ! Solution ■ Make sure that the stack of paper in the tray is not higher than the indicator line. ► Placing the original and adding paper (page 5) ■ When using the automatic document feeder to scan a long original, set the scan size to [Long Size]. (Note that long originals cannot be copied using the copy function.) ■ Use the document glass to scan the original. If you need to use the automatic document feeder, use [Slow Scan Mode] in [Others] to scan the original. (MX-C304/MX-C304W) ■ Clean the surface of the paper feed roller. ► Maintenance (page 6) ? THE PAPER MISFEEDS Check ! Solution Is tray 1 properly inserted all the way into the machine? Is a torn piece of paper remaining in the machine? Is too much paper loaded in the tray? Are multiple sheets feeding at once? Are you using paper that is not within the specifications? Are the tray guides adjusted to the width of the paper? Is the feed roller dirty? (Tray 1, bypass tray) ■ Push the tray firmly all the way into the machine. ■ Follow the instructions in the touch panel to remove all paper. ■ Reload the paper. Load no more than the maximum number of sheets and do not exceed the indicator line. ► Placing the original and adding paper (page 5) ■ Fan the paper well before loading it. ■ Use SHARP-recommended paper. Using paper that is for other models or special paper that is not supported may result in misfeeds, creases, or smudges.  - "SUPPLIES" in Start Guide For paper that is prohibited or not recommended, see User's Manual. ■ Adjust the tray guides to the size of the paper so that they are neither too tight nor too loose. ► Placing the original and adding paper (page 5) ■ Clean the surface of the feed roller. ► Maintenance (page 6) 13