Sharp MX-C303W MX-C303W MX-C304W Troubleshooting Guide - Page 15

Paper Does Not Feed From The Paper Tray, I Don't Know How To Change The Paper Size, The Output Is

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General Problems ? PAPER DOES NOT FEED FROM THE PAPER TRAY Check Is the paper loaded correctly into the paper tray? Has the tray been prohibited in some modes (copy, print, fax, image send, document filing)? ! Solution ■ Set the guides to the size of the paper. Reload the paper. Load no more than the maximum number of sheets and do not exceed the indicator line. Push the paper tray slowly and firmly all the way into the machine. ► Placing the original and adding paper (page 5) ■ Check the settings in [Paper Tray Settings] and see if checkmarks appear in the checkboxes of each mode ([Feeding Approved Job]). Functions without a checkmark cannot be used for printing using that tray.  "Settings" → [System Settings] → [Common Settings] → [Paper Settings] → [Paper Tray Settings] → [Tray Registration] → [Feeding Approved Job] ? I DON'T KNOW HOW TO CHANGE THE PAPER SIZE Check ! Solution Set the paper size used in each tray in the tray settings. ■ The "Tray Settings" key can be found in the home screen. Tap this key to display the tray settings screen. Tap the tray whose paper size you want to change, select the paper type, and then tap the [Size] tab. Select the paper size and tap the [OK] key. If you loaded a special size of paper in the bypass tray, tap the [Direct Entry] key after tapping the [Size] tab, enter the paper size manually, and tap the [Execute] key. ? THE OUTPUT IS NOTICEABLY CURLED AND UNEVEN Check Remove the paper, turn it over, and reload it. Using a different paper type may solve the problem. ! Solution ■ This may improve some states of paper curling. ► Placing the original and adding paper (page 5) 15

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15
General Problems
PAPER DOES NOT FEED FROM THE PAPER TRAY
Check
Solution
Is the paper loaded correctly into the
paper tray?
■
Set the guides to the size of the paper.
Reload the paper. Load no more than the maximum number of sheets and do not
exceed the indicator line. Push the paper tray slowly and firmly all the way into
the machine.
►
Placing the original and adding paper (page 5)
Has the tray been prohibited in some
modes (copy, print, fax, image send,
document filing)?
■
Check the settings in [Paper Tray Settings] and see if checkmarks appear in the
checkboxes of each mode ([Feeding Approved Job]). Functions without a
checkmark cannot be used for printing using that tray.
"Settings" → [System Settings] → [Common Settings] → [Paper Settings]
→ [Paper Tray Settings] → [Tray Registration] → [Feeding Approved Job]
I DON'T KNOW HOW TO CHANGE THE PAPER SIZE
Check
Solution
Set the paper size used in each tray in
the tray settings.
■
The "Tray Settings" key can be found in the home screen.
Tap this key to display the tray settings screen.
Tap the tray whose paper size you want to change, select the paper type, and
then tap the [Size] tab. Select the paper size and tap the [OK] key.
If you loaded a special size of paper in the bypass tray, tap the [Direct Entry] key
after tapping the [Size] tab, enter the paper size manually, and tap the [Execute] key.
THE OUTPUT IS NOTICEABLY CURLED AND UNEVEN
Check
Solution
Remove the paper, turn it over, and
reload it. Using a different paper type
may solve the problem.
■
This may improve some states of paper curling.
►
Placing the original and adding paper (page 5)
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