Sharp MX-C303W MX-C303W MX-C304W Troubleshooting Guide - Page 27

Printing Problems CHECK LIST Have functions been disabled by the administrator? Some functions may have been disabled in the setting mode. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. ? Problem PRINTING DOES NOT TAKE PLACE I DON'T KNOW WHICH PRINTER DRIVER TO INSTALL I DON'T KNOW HOW TO CANCEL PRINTING COLOR PRINTING DOES NOT TAKE PLACE I DON'T KNOW HOW TO SWITCH BETWEEN COLOR AND BLACK & WHITE PRINTING I DON'T KNOW HOW TO PRINT ON SPECIAL MEDIA (ENVELOPES, ETC.) 2-SIDED PRINTING DOES NOT TAKE PLACE DIRECT PRINTING OF A FILE IN A SHARED FOLDER ON A COMPUTER IS NOT POSSIBLE A TRAY OR OTHER PERIPHERAL DEVICE INSTALLED ON THE MACHINE CANNOT BE USED THE IMAGE IS GRAINY THE IMAGE IS TOO LIGHT OR TOO DARK COLORS ARE OFF TEXT AND LINES ARE FAINT AND DIFFICULT TO SEE Check Is your PC connected correctly to the machine? Is the machine connected to the same network (LAN, etc.) as your PC? Is the IP address selected correctly? (Windows) Are you using a printer port created using Standard TCP/IP Port? (Windows) Is your computer in an unstable state? Is the machine specified correctly in the application that you are using for printing? Are the network connection devices operating normally? Is the I/O timeout setting too short? Was a Notice Page printed? Have functions been disabled by the administrator? Did you save settings in the Condition Settings that cannot be used with your current option configuration? Check the features of each printer driver before installing. Follow the steps below to cancel printing Is the color mode set to "Color"? Have functions been disabled by the administrator? The color mode setting is configured in the printer driver. Load envelopes or other special media in the bypass tray. Does the paper type setting of the selected tray specify a type of paper that cannot be used for 2-sided printing? Are you using a special size or type of paper? Have functions been disabled by the administrator? Is [IPsec Settings] enabled on the machine? Have the peripheral devices that are installed on the machine been configured with the printer driver? Are the printer driver settings appropriate for the print job? Is the overall print density too light? Does the image (particularly a photo) need correction? (Windows) Did you perform "Registration Adjustment"? Was color data printed in black and white? (Windows) Is the overall print density too light? Are there fine lines in the original data? Page 28 28 28 28 28 29 29 29 29 29 29 29 30 30 30 30 31 31 31 31 32 32 32 33 33 33 34 34 34 27