Sharp MX-C303W MX-C303W MX-C304W Troubleshooting Guide - Page 28

Printing Problems ? Problem PART OF THE IMAGE IS CUT OFF THE IMAGE IS UPSIDE DOWN MANY GARBLED CHARACTERS ARE PRINTED AFTER THE ROUTER WAS REPLACED, I CAN NO LONGER PRINT TO THE MACHINE Check Does the paper size specified by the job match the size of paper loaded into the tray? Is the print orientation setting (portrait or landscape) correct? Are the margins set correctly in the layout settings of the application? Are you using a type of paper (envelopes, punch paper, etc.) that can only be loaded in a fixed orientation? Is the correct binding position selected for 2-sided printing? Is your computer or the machine in an unstable state? Does your computer connect to the machine? Page 34 34 34 35 35 35 36 ? PRINTING DOES NOT TAKE PLACE Check ! Solution Is your PC connected correctly to the machine? Is the machine connected to the same network (LAN, etc.) as your PC? Is the IP address selected correctly? (Windows) Are you using a printer port created using Standard TCP/IP Port? (Windows) Is your computer in an unstable state? ■ Make sure that the cable is connected securely to the LAN connector of your PC and that of the machine. If you are connecting to a network, make sure that the LAN cable is securely connected to the hub as well. ► Power and connector positions (page 4) ■ The machine must be connected to the same network as your PC. If you do not know which network the machine is connected to, ask the network administrator. ■ Check the IP address setting. If the machine does not have a permanent IP address (the machine receives an IP address from a DHCP server), printing will not be possible if the IP address changes. You can check the machine's IP address in [Network Status] of setting mode. If the IP address has changed, change the port setting in the printer driver.  "Settings" → [Status] → [Network Status] See: Software Setup Guide If the IP address changes frequently, it is recommended that a permanent IP address be assigned to the machine.  "Settings (administrator)" → [System Settings] → [Network Settings] ■ Check the PC settings. When a port created with Standard TCP/IP Port in Windows is used and the [SNMP Status Enabled] checkbox is , it may not be possible to print correctly. Change the [SNMP Status Enabled] checkbox to . See: Software Setup Guide ■ Restart your computer. Printing is sometimes not possible when you run multiple applications at once or there is insufficient memory or hard drive space. Restart your computer. 28