Sharp MX-C303W MX-C303W MX-C304W Troubleshooting Guide - Page 56
A Job Cannot Be Stored In A Custom, Folder, A Stored File Has Disappeared, A File Cannot Be Deleted
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Document Filing Problems ? A JOB CANNOT BE STORED IN A CUSTOM FOLDER Check Do the custom folders created with the machine appear in "Folder Information"? (When printing) Does the custom folder have a PIN Code? ! Solution ■ Click the [Get Folder Name] button in the document filing save screen of the printer driver to call up the custom folders that have been created on the machine. ■ Enter the PIN Code configured in the machine in the document filing save screen. ? A STORED FILE HAS DISAPPEARED Check Did you enable the [Delete] checkbox to print a stored file? Has automatic deletion of document filing files been enabled? ! Solution ■ If you print the file by enabling the [Delete] checkbox, the file is automatically deleted after being printed. The file property can be set to [Protect] to prevent the file from being easily deleted. ■ If files that you need have been deleted, consult the administrator of the machine. When [Automatic Deletion of File Settings] is enabled in the setting mode, the files in the specified folders are periodically deleted. (Even when the file property is [Confidential] or [Protect], the file may be deleted.) "Settings (administrator)" → [System Settings] → [Document Filing Settings] → [Automatic Deletion of File Settings] ? A FILE CANNOT BE DELETED Check Is the property of the file set to [Protect]? ! Solution ■ A file cannot be deleted when its property is set to [Protect]. Change the file property from [Protect] to [Sharing] and then delete the file. 56