Sharp MX-C303W MX-C303W MX-C304W Troubleshooting Guide - Page 9

Problem, Check, I DON'T KNOW HOW TO ADD - default password

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General Problems ? Problem THE CONNECTED USB DEVICE CANNOT BE USED PREVIEW IMAGES OR THUMBNAIL IMAGES DO NOT APPEAR THE TOUCH PANEL DISPLAY IS DIFFICULT TO VIEW YOU WERE LOGGED OUT WITHOUT LOGGING OUT YOURSELF I DON'T KNOW WHERE THE IP ADDRESS SETTING IS I DON'T KNOW HOW TO CHANGE THE BACKGROUND COLOR OF THE HOME SCREEN I DON'T KNOW HOW TO ADD A SHORTCUT TO OR DELETE A SHORTCUT FROM THE HOME SCREEN I DON'T KNOW HOW TO RESTORE THE LARGE TEXT SETTING TO ITS ORGINAL STATE I DON'T KNOW HOW TO ADJUST THE TIME THE MACHINE ENTERS ENERGY SAVE MODE I FORGOT THE ADMINISTRATOR PASSWORD I DON'T KNOW WHOM TO CONTACT FOR MAINTENANCE AND SERVICE Check Is the USB device compatible with the machine? Is the connected USB device recognized correctly? Is the USB memory formatted as FAT32 or NTFS? Are you using a USB memory device with a capacity of more than 32 GB? Are there a number of jobs waiting to be executed? Is the brightness properly adjusted? Did Auto Clear activate? Page 19 19 19 19 20 20 20 The IP address is set in the Network Settings of Setting mode. 20 You can change the background color in "MFP Display Pattern Setting". 21 You can change a shortcut in "Edit Home". 21 Is large text mode enabled in the home screen? 21 Set the time the machine enters energy save mode in the Energy Save 22 settings of setting mode. Was the administrator password changed from the factory default 22 setting? Please check the customer support information. 22 9

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9
General Problems
THE CONNECTED USB DEVICE
CANNOT BE USED
Is the USB device compatible with the machine?
19
Is the connected USB device recognized correctly?
19
Is the USB memory formatted as FAT32 or NTFS?
19
Are you using a USB memory device with a capacity of more than 32
GB?
19
PREVIEW IMAGES OR THUMBNAIL
IMAGES DO NOT APPEAR
Are there a number of jobs waiting to be executed?
20
THE TOUCH PANEL DISPLAY IS
DIFFICULT TO VIEW
Is the brightness properly adjusted?
20
YOU WERE LOGGED OUT
WITHOUT LOGGING OUT
YOURSELF
Did Auto Clear activate?
20
I DON'T KNOW WHERE THE IP
ADDRESS SETTING IS
The IP address is set in the Network Settings of Setting mode.
20
I DON'T KNOW HOW TO CHANGE
THE BACKGROUND COLOR OF
THE HOME SCREEN
You can change the background color in "MFP Display Pattern Setting".
21
I DON'T KNOW HOW TO ADD A
SHORTCUT TO OR DELETE A
SHORTCUT FROM THE HOME
SCREEN
You can change a shortcut in "Edit Home".
21
I DON'T KNOW HOW TO RESTORE
THE LARGE TEXT SETTING TO ITS
ORGINAL STATE
Is large text mode enabled in the home screen?
21
I DON'T KNOW HOW TO ADJUST
THE TIME THE MACHINE ENTERS
ENERGY SAVE MODE
Set the time the machine enters energy save mode in the Energy Save
settings of setting mode.
22
I FORGOT THE ADMINISTRATOR
PASSWORD
Was the administrator password changed from the factory default
setting?
22
I DON'T KNOW WHOM TO
CONTACT FOR MAINTENANCE
AND SERVICE
Please check the customer support information.
22
Problem
Check
Page
?