Sharp MX-C303W MX-C303W MX-C304W Troubleshooting Guide - Page 14
The Output Scatters
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General Problems Check Is the paper size specified? Did you add paper to tray? Are you using punched paper? Are you using label sheets that cannot be used? Remove the paper, turn it over, and reload it. Using a different paper type may solve the problem. Have you forgotten to remove the divider plate even though A4 size paper is loaded in tray 1? Does the machine recognize the paper size even though 8-1/2" x 14" size is correctly loaded in tray 2 to 5? ! Solution ■ Be sure to specify the paper size. "Settings" → [System Settings] → [Common Settings] → [Paper Settings] → [Paper Tray Settings] → [Tray Registration] ■ When adding paper, remove any paper remaining in the bypass tray, combine it with the paper to be added, and reload as a single stack. If paper is added without removing the remaining paper, a misfeed may occur. Do not add paper in tray 1 to 5. ■ When using punched paper, set the paper type to punched. "Settings" → [System Settings] → [Common Settings] → [Paper Settings] → [Paper Tray Settings] → [Tray Registration] ■ Labels without a carrier sheet may stick to the transfer surface and cause a misfeed. ■ This may improve some states of paper curling. ► Placing the original and adding paper (page 5) ■ When loading A4 size paper in tray 1, remove divider plate. Move divider plate all the way to the paper feed opening (right side), and pull up. ► Placing the original and adding paper (page 5) ■ Configure the paper size setting in Paper Tray Settings. ► I DON'T KNOW HOW TO CHANGE THE PAPER SIZE (page 15) ■ When loading 8-1/2" x 14" size paper in tray 2 to 5, remove divider plate. Move divider plate all the way to the paper feed opening (right side), and pull up. ■ If the machine does not recognize the paper size even though 8-1/2" x 14" size is correctly loaded in tray 2 to 5, check if the holder in the tray is positioned at 8-1/2" x 14". 8 1/2 Divider plate Did you load an envelope? Did you load paper that is already printed by this printer or multifunction device? Holder ► Placing the original and adding paper (page 5) ■ Do not load envelopes except the bypass tray. ■ Set the paper type to "Envelope", and for the paper size, specify the paper size you set. ■ Only load paper printed by this printer or multifunction device in the bypass tray. ■ Load only one sheet at a time. ? THE OUTPUT SCATTERS Check Is the output extension tray extended? ! Solution ■ The output extension tray is on the output tray. ■ Open the output extension tray and pull out to use. 14