Sharp MX-C303W MX-C303W MX-C304W Troubleshooting Guide - Page 18

General Problems ? PART OF THE IMAGE IS CUT OFF Check Has the correct paper size been set? Was the original placed in the correct position? Does the original size shown on the touch panel match the actual size of the original? ! Solution ■ If you are using a non-standard size, be sure to specify the paper size. If the size of paper loaded into a tray was changed, be sure to check the paper size setting.  "Settings" → [System Settings] → [Common Settings] → [Paper Settings] → [Paper Tray Settings] → [Tray Registration] ■ If you are using the document glass, be sure to place the original in the far left corner of the document glass. ► Placing the original and adding paper (page 5) ■ Check if the size of the original you placed matches the paper size setting. If not, set the correct original size. ? PRINTING TAKES PLACE ON THE WRONG SIDE OF THE PAPER Check ! Solution Is the paper loaded with the print side facing in the correct direction? ■ Make sure that the print side of paper is facing in the correct direction. • Trays 1 to 5: Place the paper with the print side face up.* • Bypass Tray: Place the paper with the print side face down.* * When the paper type is "Pre-Printed" or "Letter Head", load the paper in the opposite way. (Except when [Disabling of Duplex] is enabled in the setting mode (administrator). For information about the setting mode, consult your administrator.) ? A COVER OR INSERT IS NOT PRINTED ON THE SPECIFIED PAPER Check Has the paper type been set correctly? ! Solution ■ Set the correct paper type for the tray that contains the paper specified for the cover or insert. If the paper type set for the cover or insert is not the same as the paper type set for the tray, paper will be fed from a different tray.  "Settings" → [System Settings] → [Common Settings] → [Paper Settings] → [Paper Tray Settings] → [Tray Registration] 18