Sharp MX-C303W MX-C303W MX-C304W Troubleshooting Guide - Page 43

An Address A One-touch Individual Key, Or Group Key Cannot Be Stored, Or Group Key Cannot Be Edited

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Fax Problems ? AN ADDRESS (A ONE-TOUCH INDIVIDUAL KEY OR GROUP KEY) CANNOT BE STORED Check Has the maximum number of keys been stored? ! Solution ■ Adjust the number of stored keys. Delete addresses (one-touch keys and group keys) that are not being used. AN ADDRESS (A ONE-TOUCH INDIVIDUAL KEY ? OR GROUP KEY) CANNOT BE EDITED OR DELETED Check Is the key being used in a reserved transmission or a transmission in progress? Have functions been disabled by the administrator? Has your administrator enabled a function that prevents editing/deleting? ! Solution ■ Wait until the transmission is finished or cancel the reserved transmission and then edit or delete the key. ■ Check with your administrator. Some functions may have been disabled in the setting mode. ■ Check with your administrator. If your administrator has enabled settings such as [Inbound Routing Settings], keys cannot be edited or removed.  "Settings (administrator)" → [Image Send Settings] → [Inbound Routing (Forwarding/Storing) Settings] → [Inbound Routing Settings] ? I WANT TO CHECK THE SEND/RECEIVE HISTORY Check Press the [Sending History] key. (Send history only) Check with the [Job Status] key. ! Solution ■ Tap the [Sending History] key (Easy Fax mode) to show the send history. In normal mode, tap the [Sending History] key on the action panel. ■ Tap the [Job Status] key and tap the [Fax] tab to check the status of fax jobs. To check previous send or receive histories, tap the [Complete] key. To print communication results, open the action panel and tap [Print Image Sending Activity Report]. 43

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43
Fax Problems
AN ADDRESS (A ONE-TOUCH INDIVIDUAL KEY
OR GROUP KEY) CANNOT BE STORED
Check
Solution
Has the maximum number of keys
been stored?
■
Adjust the number of stored keys.
Delete addresses (one-touch keys and group keys) that are not being used.
AN ADDRESS (A ONE-TOUCH INDIVIDUAL KEY
OR GROUP KEY) CANNOT BE EDITED OR
DELETED
Check
Solution
Is the key being used in a reserved
transmission or a transmission in
progress?
■
Wait until the transmission is finished or cancel the reserved transmission and
then edit or delete the key.
Have functions been disabled by the
administrator?
■
Check with your administrator.
Some functions may have been disabled in the setting mode.
Has your administrator enabled a
function that prevents
editing/deleting?
■
Check with your administrator.
If your administrator has enabled settings such as [Inbound Routing Settings],
keys cannot be edited or removed.
"Settings (administrator)"
→
[Image Send Settings]
→
[Inbound Routing (Forwarding/Storing) Settings] → [Inbound Routing Settings]
I WANT TO CHECK THE SEND/RECEIVE
HISTORY
Check
Solution
Press the [Sending History] key.
(Send history only)
■
Tap the [Sending History] key (Easy Fax mode) to show the send history. In
normal mode, tap the [Sending History] key on the action panel.
Check with the [Job Status] key.
■
Tap the [Job Status] key and tap the [Fax] tab to check the status of fax jobs. To
check previous send or receive histories, tap the [Complete] key. To print
communication results, open the action panel and tap [Print Image Sending
Activity Report].
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