Sharp MX-C303W MX-C303W MX-C304W Troubleshooting Guide - Page 39

The Transmitted Fax Prints Out Blank At, The Receiving Side, The Transmitted Fax Is Reduced By The,

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Fax Problems Check Does the job status screen (completed jobs) or a transaction report indicate that the transmission was not successful? Did you place an original that is folded? Are the sub-address and passcode correct? (When using F-code communication) ! Solution ■ Perform the transmission again. If the transmission is still not successful after recalling is performed as set in [Recall in Case of Line Busy] or [Recall in Case of Communication Error], the transmission failure will be indicated in the job status screen and the transaction report. ■ Following the instructions in the display, unfold the original, place it in the automatic document feeder again, and re-scan it. ■ Check with the operator of the other machine to make sure that the sub-address and passcode are correct. ? THE TRANSMITTED FAX PRINTS OUT BLANK AT THE RECEIVING SIDE Check Is the original placed face up or face down correctly? If the receiving machine is using thermal paper, was the thermal paper loaded with the wrong side out? ! Solution ■ Place the original again in the correct orientation, and resend. When using the document glass, the original must be placed face down. When using the automatic document feeder, the original must be placed face up. Place the original correctly and send the fax again. ■ Check with the operator of the other machine. ? THE TRANSMITTED FAX IS REDUCED BY THE RECEIVING FAX MACHINE Check Has the rotation sending been set? ! Solution ■ Enable "Rotation Sending Setting" before transmission. When [Rotation Sending Setting] is not enabled (the image is not rotated), an original placed in the vertical orientation may be reduced by the receiving machine.  "Settings" → [System Settings] → [Image Send Settings] → [Fax Settings] → [Send Setting] → [Rotation Sending Setting] → 39

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39
Fax Problems
Does the job status screen
(completed jobs) or a transaction
report indicate that the transmission
was not successful?
■
Perform the transmission again.
If the transmission is still not successful after recalling is performed as set in [Recall
in Case of Line Busy] or [Recall in Case of Communication Error], the transmission
failure will be indicated in the job status screen and the transaction report.
Did you place an original that is
folded?
■
Following the instructions in the display, unfold the original, place it in the automatic
document feeder again, and re-scan it.
Are the sub-address and passcode
correct?
(When using F-code
communication)
■
Check with the operator of the other machine to make sure that the sub-address
and passcode are correct.
THE TRANSMITTED FAX PRINTS OUT BLANK AT
THE RECEIVING SIDE
Check
Solution
Is the original placed face up or face
down correctly?
■
Place the original again in the correct orientation, and resend.
When using the document glass, the original must be placed face down. When
using the automatic document feeder, the original must be placed face up. Place
the original correctly and send the fax again.
If the receiving machine is using
thermal paper, was the thermal paper
loaded with the wrong side out?
■
Check with the operator of the other machine.
THE TRANSMITTED FAX IS REDUCED BY THE
RECEIVING FAX MACHINE
Check
Solution
Has the rotation sending been set?
■
Enable "Rotation Sending Setting" before transmission.
When [Rotation Sending Setting] is not enabled (the image is not rotated), an
original placed in the vertical orientation may be reduced by the receiving machine.
"Settings" →
[System Settings] → [Image Send Settings] → [Fax Settings] →
[Send Setting] → [Rotation Sending Setting] →
Check
Solution
!
?
!
?
!