Sony CAV-M1000ES Installation Manual Integrated A/V System - Page 32

Troubleshooting If you experience any of the following difficulties while using the player, use this troubleshooting guide to help you to remedy the problem. Should any problem persist, consult your nearest Sony dealer. There is no sound, no matter which component is selected. , Check that both the Main Unit and all components are turned on. , Check that all speaker cords are connected correctly. , Press MUTING to cancel the muting function. There is no sound from a specific component. , Check that the component is connected correctly to the audio input jacks for that component. , Check that the cord(s) used for the connection is (are) fully inserted into the jacks on both the receiver and the component. There is no sound, or only a very low-level sound is heard. , Check that the speakers and components are connected securely. , Check that you have selected the correct component on the Main Unit. , Press MUTING if the muting function is activated. , The protective device on the Main Unit has been activated because of a short circuit. Turn off the Main Unit, eliminate the short-circuit problem and turn the power on again. The left and right sounds are unbalanced or reversed. , Check that the speakers and components are connected correctly and securely. There is severe hum or noise. , Check that the speakers and components are connected securely. , Check that the connecting cords are away from a transformer or motor, and at least 3 meters away from a TV set or fluorescent light. , Move your TV away from the audio components. , The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol. There is no picture, or an unclear picture appears on the TV screen or monitor. , Select the appropriate input on the Main Unit. , Set your TV to the appropriate input mode. , Move your TV away from the audio components. The RF Remote Control does not function. , Make sure the RF antenna is connected securely to the Main Unit and placed in an appropriate position. , Make sure you have selected the correct function on the Remote Control. The IR Remote Control for the Keypad does not function. , Point the Remote Control at the remote sensor on the Keypad. , Remove any obstacles in the path between the Remote Control and the Keypad. , Replace both batteries in the Remote Control with new ones, if they are weak. , Check that you have selected the correct function on the Remote Control. The source component does not respond to the Keypad operation. , Check that the IR emitter is connected to the IR OUT jack of the Main Unit. , Check that the IR emitter is connected to the corresponding IR OUT jack of the source component. , Check that the IR emitter is connected to the IR sensor of the source component. , Check that the remote codes have been successfully learned by the Main Unit in the PC SETUP mode and the LEARN mode. Other Information 32US