Sony DSC-RX10M2 Help Guide (Printable PDF) - Page 252
Images exported from a computer cannot be viewed
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Check that the power of the camera is turned on. If the battery level is low, insert a charged battery pack. Use the micro USB cable (supplied) to connect the devices. Disconnect the USB cable, and connect it again firmly. Disconnect all equipment other than this product, the keyboard and the mouse from the USB terminals of your computer. Connect this product directly to your computer without passing through a USB hub or other device. If you set [USB Power Supply] to [Off], the computer may be able to recognize this product. [322] Troubleshooting Troubleshooting Computers You cannot import images. Connect this product and your computer correctly making a USB connection. When you shoot images with a memory card formatted by a computer, you may not be able to import the images to a computer. Shoot using a memory card formatted by this product. [323] Troubleshooting Troubleshooting Computers The image and sound are interrupted by noise when viewing a movie on a computer. You are playing back the movie directly from the memory card. Import the movie to your computer using PlayMemories Home and play it back. [324] Troubleshooting Troubleshooting Computers Images exported from a computer cannot be viewed on this product. Use PlayMemories Home to copy images that are stored on a computer onto a memory