Sony DSC-RX10M2 Help Guide (Printable PDF) - Page 256

The product does not work properly., A sound is produced when the product is shaken., Self-diagnosis

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[336] Troubleshooting Troubleshooting Others The product does not work properly. Turn off the product. Remove the battery pack and insert it again. If the product is hot, remove the battery pack, and allow it to cool down before trying this corrective procedure. If an AC-PW20 AC Adaptor (sold separately) is used, disconnect the power cord. Connect the power cord and turn on the product again. If the product repeats the same error often or still does not work after trying these solutions, consult your Sony dealer or local authorized Sony service facility. [337] Troubleshooting Troubleshooting Others A sound is produced when the product is shaken. Sound may be produced when the product is shaken while the power is turned off, but this is not a malfunction. [338] Troubleshooting Troubleshooting Others "--E-" appears on the screen. Remove the memory card, and insert it again. If the problem persists even after performing this procedure, format the memory card. [339] Troubleshooting Messages Messages Self-diagnosis display If a code starting with a letter of the alphabet appears, the self-diagnosis function on this product is working. The last two digits (indicated by □□) will differ depending on the state of this product. If you cannot solve the problem even after trying the following corrective actions a few times,

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[336] Troubleshooting
Troubleshooting
Others
The product does not work properly.
Turn off the product. Remove the battery pack and insert it again. If the product is hot,
remove the battery pack, and allow it to cool down before trying this corrective procedure.
If an AC-PW20 AC Adaptor (sold separately) is used, disconnect the power cord.
Connect the power cord and turn on the product again. If the product repeats the same
error often or still does not work after trying these solutions, consult your Sony dealer or
local authorized Sony service facility.
[337] Troubleshooting
Troubleshooting
Others
A sound is produced when the product is shaken.
Sound may be produced when the product is shaken while the power is turned off, but
this is not a malfunction.
[338] Troubleshooting
Troubleshooting
Others
“--E-” appears on the screen.
Remove the memory card, and insert it again. If the problem persists even after
performing this procedure, format the memory card.
[339] Troubleshooting
Messages
Messages
Self-diagnosis display
If a code starting with a letter of the alphabet appears, the self-diagnosis function on this
product is working. The last two digits (indicated by □□) will differ depending on the state of
this product.
If you cannot solve the problem even after trying the following corrective actions a few times,