Sony PRS-900 User’s Guide (Large File - 13.73 MB) - Page 165

Troubleshooting Reading/playing/viewing contents Symptom Cause/Remedy A book cannot be read.  A book with copyright protection cannot be read on any device other than the authorized one. If you never register with the Reader, go to the Reader Store and complete registration.  If the book has an expiration date, confirm whether the book has already expired ( page 50). A book that has been  Either the Reader, your computer, transferred from your or both may not have been computer cannot be authorized. Via Reader Library, go read. to the "My Account" page in the Reader Store and authorize the Reader and your computer.  You may have tried to read the content owned by another user. The content owned by another user cannot be read.  The authorization data may have been damaged as a result of shutting down while reading an eBook. Deauthorize your computer and the Reader, then authorize again. BBeB files cannot be  DRM-protected BBeB books are not read. supported. Install the latest version of Reader Library. Go to the "My Account" page in the Reader Store, then download the EPUB version of the books. An audio file cannot be played back.  Audio files that are not supported by the Reader cannot be played. For details on supported audio files, refer to "Support File Format" ( page 195). Continued 165