TP-Link Archer VR300 Archer VR300EU V1 User Guide - Page 91

T4° What should I do if I cannot access the internet?, Back up and Restore, Configuration Settings

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• Change a web browser or computer and log in again. • Reset the modem router to factory default settings. Refer to Back up and Restore Configuration Settings for detailed information. Open a web browser and log in again. If login fails, please contact our Technical Support. T4. What should I do if I cannot access the internet? 1. Ensure all connections are secure, including telephone lines, Ethernet cables and power adapters. 2. Check to see if you can log in to the web management page of the modem router. If you cannot, please adjust your computer's settings according to T3 and then see if you can access the internet. If the problem persists, please go to the next step. 3. Consult your ISP and make sure the VPI/VCI, Connection Type, account username and password are correct. If there are any mistakes, please correct the settings and try again. 4. Refer to T5 to clone the MAC address. 5. If you still cannot access the internet, please restore your modem router to its factory default settings and reconfigure your modem router by following the instructions in Use Quick Setup Wizard. 87

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87
•
Change a web browser or computer and log in again.
•
Reset the modem router to factory default settings. Refer to
Back up and Restore
Configuration Settings
for detailed information.
Open a web browser and log in
again. If login fails, please contact our Technical Support.
T4° What should I do if I cannot access the internet?
1°
Ensure all connections are secure, including telephone lines, Ethernet cables and
power adapters.
2°
Check to see if you can log in to the web management page of the modem router.
If you cannot, please adjust your computer’s settings according to
T3
and then see
if you can access the internet. If the problem persists, please go to the next step.
3°
Consult your ISP and make sure the VPI/VCI, Connection Type, account username
and password are correct. If there are any mistakes, please correct the settings and
try again.
4°
Refer to
T5
to clone the MAC address.
5°
If you still cannot access the internet, please restore your modem router to its
factory default settings and reconfigure your modem router by following the
instructions in
Use Quick Setup Wizard
.