Toshiba Qosmio X300 PQX32A-04S00J Users Manual AU/NZ - Page 183

Overheating power down, AC power, DC IN, Problem, Procedure

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Troubleshooting Overheating power down In the event that the computer's internal operating temperature becomes too high, the system will automatically enter either Hibernation Mode or Sleep Mode and shut itself down. Problem Procedure Computer shuts down Leave the computer off until the DC IN indicator and DC IN indicator stops blinking. blinks amber It is recommended to leave the computer off until the its interior reaches room temperature even though the DC IN indicator stops blinking. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact your reseller, dealer or service provider. Computer shuts down This indicates a problem with the heat dispersal and its DC IN indicator system - you should contact your reseller, dealer is flashing in amber or service provider. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator. Please refer to Chapter 6, Power for further information. Problem Procedure AC adaptor doesn't power the computer (DC IN indicator does not glow blue) Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet. Check the condition of the cord and terminals. If the cord is frayed or damaged it should be replaced, while if the terminals are soiled, they should be cleaned with a clean cotton cloth. If the AC adaptor still does not power the computer, you should contact your reseller, dealer or service provider. User's Manual 9-5

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User’s Manual
9-5
Troubleshooting
Overheating power down
In the event that the computer's internal operating temperature becomes
too high, the system will automatically enter either Hibernation Mode or
Sleep Mode and shut itself down.
AC power
If you have trouble turning on the computer with the AC adaptor connected
you should check the status of the
DC IN
indicator. Please refer to Chapter
6,
Power
for further information.
Problem
Procedure
Computer shuts down
and
DC IN
indicator
blinks amber
Leave the computer off until the
DC IN
indicator
stops blinking.
It is recommended to leave the computer off until the its interior reaches
room temperature even though the
DC IN
indicator stops blinking.
If the computer has reached room temperature
and it still does not start, or if it starts but shuts
down quickly, contact your reseller, dealer or
service provider.
Computer shuts down
and its
DC IN
indicator
is flashing in amber
This indicates a problem with the heat dispersal
system - you should contact your reseller, dealer
or service provider.
Problem
Procedure
AC adaptor doesn’t
power the computer
(
DC IN
indicator does
not glow blue)
Check the connections to make sure that the
power cord/adaptor is firmly connected to the
computer and a working power outlet.
Check the condition of the cord and terminals. If
the cord is frayed or damaged it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the
computer, you should contact your reseller,
dealer or service provider.