Toshiba Satellite 1000 Toshiba Online User's Guide (Windows XP) for Satellite - Page 181

181 If Something Goes Wrong Problems when you turn on the computer 2 Press Ctrl and c simultaneously to copy the text to the clipboard. 3 Open Notepad (click Start, point to All Programs, then point to Accessories and click Notepad). 4 Press Ctrl and v simultaneously to paste the details into Notepad. 5 Add a paragraph break and type some notes describing what you were doing when you received the message. 6 Save the file and refer to it when you contact the software manufacturer. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adapter and power cable properly or installed a charged battery. Press and hold down the power button for a few seconds. If you are using the AC adapter, check that the wall outlet is working by plugging in another device, such as a lamp. The computer starts but, when you press a key, nothing happens. You are probably in Standby mode and have a software or resource conflict. When this happens, turning the power on returns you to the problem instead of restarting the system. To clear the condition, press the power button until it turns off the computer. Clearing the condition may get the computer running, but it won't solve a resource conflict. Read the documentation that came with the conflicting device and "Resolving a hardware conflict" on page 185.