Toshiba Satellite 1000 Toshiba Online User's Guide (Windows XP) for Satellite - Page 210

210 If Something Goes Wrong Using VirtualTech Your local computer store or book store sells a variety of selfhelp books you can use to supplement the information in the manuals. Using VirtualTech VirtualTech is a suite of innovative support resources and tools installed on your computer. VirtualTech will make your computing experience easier and more fulfilling by assisting you when you have questions, run into problems, or need help with your computer or programs. To access VirtualTech, double-click the VirtualTech icon located on your computer's desktop. Here is a summary of the kinds of resources and tools VirtualTech has to offer: ❖ A library of solutions to common computer problems. These are arranged in easy to navigate topics like software, hardware and the Internet. ❖ A set of powerful support tools that can: ❖ Retrieve hardware and software details whenever you need system configuration information. ❖ Provide a real time view of your machine's condition and running applications. ❖ Check and inform you of any updates whenever you go online. To load an update, click yes. ❖ Run a detailed system report that harvests and compiles your system's hardware and software information. This report is also accessible to Toshiba's InTouch® Center technicians to reference when you place a call or send a question electronically. ❖ Send a message electronically with your questions directly to our InTouch® Center. A representative will address your situation and contact you.