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Toshiba Satellite A10-S127 Satellite A10/A15 Users Guide (PDF) - Page 197

Your program performs an illegal operation., If Something Goes Wrong

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197 If Something Goes Wrong Problems that are easy to fix To close a program that has stopped responding: 1 Press Ctrl, Alt, and Del simultaneously (once). The Windows Task Manager window appears. 2 Click the Applications tab. If a program has stopped responding, the words "not responding" appear beside its name in the list. 3 Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with step 4. 4 Close the remaining programs one by one by selecting the program name, then End Task. 5 Turn off your computer according to the instructions in "Turn Off or Shut down command" on page 95. Your program performs an illegal operation. If you receive the message, "Your program has performed an illegal operation," you should record the details of the message and consult the software manufacturer. To record the details: 1 Click the Details button and select the text the operating system displays. The Details button displays information that the software manufacturer needs to help you solve your problem. 2 Press Ctrl and c simultaneously to copy the text to the clipboard. 3 Open Notepad (click Start, point to All Programs, then point to Accessories and click Notepad). 4 Press Ctrl and v simultaneously to paste the details into Notepad.

Section	Page
Satellite® A10/A15 Series User’s Guide	1
Contents	25
Introduction	33
This guide	33
Safety icons	34
Other icons used	35
Other documentation	35
Service options	36
Chapter 1: Finding Your Way Around	37
Making sure you have everything	37
Front with the display closed	38
Back	39
Right side	40
Left side	41
Front with the display open	42
System indicator panel	43
Keyboard indicator lights	44
Underside	45
Chapter 2: Getting Started	47
Selecting a place to work	47
Creating a computer-friendly environment	47
Keeping yourself comfortable	48
Precautions	51
Setting up your computer	53
Setting up your software	53
Registering your computer with Toshiba	54
Adding external devices	54
Connecting to a power source	55
Charging the main battery	57
Using the computer for the first time	58
Opening the display panel	58
Turning on the power	59
Using the TouchPad™	60
Control buttons	61
Disabling or enabling the TouchPad	61
Setting up a printer	62
Installing additional memory (optional)	65
Removing a memory module	69
Connecting a mouse	70
Connecting a printer	70
Connecting a USB printer	70
Connecting a parallel printer	70
Using external display devices	71
Connecting an external monitor	71
Directing the display output when you turn on the computer	71
Adjusting the quality of the external display	72
Display limitations	72
Connecting an optional external diskette drive	73
Using an external keyboard	74
Turning off the computer	74
Caring for your computer	75
Cleaning the computer	75
Moving the computer	76
Using a computer lock	76
Chapter 3: Learning the Basics	78
Computing tips	78
Using the keyboard	79
Character keys	80
Ctrl, Fn, and Alt keys	80
Function keys	80
Windows® special keys	81
Overlay keys	81
Emulating a full-size keyboard	83
Starting a program	83
Saving your work	84
Printing your work	85
Backing up your files	85
Using the DVD-ROM or Multifunction drive	86
DVD-ROM drive components	87
Inserting a disc	88
Playing an audio CD	90
Viewing the contents of a CD or DVD	92
Removing a disc with the computer on	92
Removing a disc with the computer off	93
Caring for CDs and DVDs	93
Setting up for communications	93
Connecting the modem to a phone line	94
Connecting your computer to a network	94
Powering down the computer	95
Turn Off or Shut down command	95
Restart command	96
Hibernation command	96
Standby command	97
Using Turn Off or Shut down	98
Turning off or shutting down more quickly	99
Starting again after Turn Off or Shut down	102
Using Hibernation	102
Enabling the Hibernation command	103
Going into Hibernation mode	104
Going into Hibernation mode more quickly	105
Starting again from Hibernation mode	108
Using Standby	109
Going into Standby mode more quickly	110
Starting again from Standby	113
Chapter 4: Mobile Computing	114
Toshiba’s energy-saver design	114
Running the computer on battery power	114
Battery Notice	115
Power management	115
Charging the batteries	116
Charging the main battery	116
Charging the RTC battery	117
Monitoring battery power	118
Determining remaining battery power	118
Conserving battery power	119
What to do when the battery runs low	120
Setting battery alarms	120
Changing the main battery	121
Removing the battery from the computer	122
Inserting the battery in the computer	124
Taking care of your battery	125
Safety precautions	125
Maximizing battery life	126
Disposing of used batteries safely	127
Traveling tips	127
Chapter 5: Getting to Know the Windows® XP Operating System	129
Lesson 1: Exploring the desktop	130
Finding your way around the desktop	130
Windows® XP file system	132
Lesson 2: Using the TouchPad and control buttons together	133
Lesson 3: Learning about the Internet	136
Lesson 4: Creating a new document	137
Lesson 5: Creating a new folder	138
Lesson 6: Starting programs	140
Lesson 7: Resizing, repositioning, and hiding windows	142
Using the taskbar	142
Minimizing and maximizing windows	142
Resizing and moving windows	143
Lesson 8: Closing programs	145
Lesson 9: Creating shortcuts	145
Creating a shortcut to the Calculator	146
Creating a shortcut to the Character Map	146
Lesson 10: Changing the screen saver	148
Lesson 11: Setting the date and time	150
Lesson 12: Removing objects from the desktop	152
Lesson 13: Using System Restore	154
Lesson 14: If I am lost, what do I do?	155
Windows® XP Help and Support Center	155
Using the online tours and tutorials	157
Lesson 15: Turning off your computer	158
Chapter 6: Exploring Your Options	159
Windows® XP special features	159
Personalizing your desktop	160
Customizing the taskbar	160
Bringing the world to your desktop	161
Changing desktop and browsing style	162
Personalizing individual windows	163
Customizing window toolbars	164
Displaying information about each folder	165
Using your computer at the office	166
Setting up for communications	167
Connecting the modem to a telephone line	168
Setting up a dial-up connection	168
Exchanging data with another computer	169
Transferring files using a parallel port connection	169
Getting help transferring files	169
Setting up a wireless connection	170
Accessing the wireless modules using your system tray	170
Connecting to the Internet	171
An overview of using the Internet	172
The Internet	172
The World Wide Web	172
Internet Service Providers	173
Signing up with an Internet Service Provider	173
Surfing the Internet	173
Internet features	174
Uploading and downloading files on the Internet	174
Toshiba’s online resources	175
Exploring video features	175
Changing the display properties setting	175
Display settings hot key	176
Exploring audio features	177
Recording sounds	177
Using a microphone	177
Adjusting recording settings	178
Using external speakers or headphones	179
Using PC Cards	179
PC Card supporting software	180
Inserting PC Cards	180
Removing PC Cards	181
Hot swapping	182
Chapter 7: Toshiba Utilities	183
TOSHIBA Accessibility	183
Fnesse	185
Starting Fnesse	185
Assigning a key to a program or document	186
Viewing existing key assignments	188
Changing or removing existing key assignments	188
Hotkey utility	188
TOSHIBA Console	189
Customize Your Computer	190
Security	191
Power Management	191
Toshiba Hardware Setup	194
Chapter 8: If Something Goes Wrong	196
Problems that are easy to fix	196
Problems when you turn on the computer	198
The Windows® operating system is not working	199
Using Startup options to fix problems	200
Internet problems	201
The Windows® XP operating system can help you	201
Resolving a hardware conflict	202
A plan of action	202
Resolving hardware conflicts on your own	203
Fixing a problem with Device Manager	205
Memory module problems	207
Power and the batteries	208
Keyboard problems	209
Display problems	210
Disk drive problems	212
DVD-ROM or multi-function drive problems	214
Sound system problems	216
PC Card problems	217
Printer problems	220
Modem problems	221
Develop good computing habits	221
If you need further assistance	222
Before you call	223
Contacting Toshiba	223
Other Toshiba Internet Web sites	224
Toshiba’s worldwide offices	225
Appendix A: Hot Keys	228
Volume Mute	228
Instant password security	228
Without a password	228
With a password	229
Maintaining security when the battery is not fully charged	229
Power usage mode	230
Standby mode	231
Hibernation mode	232
Display modes	233
Display brightness	234
Enabling a wireless device	234
Disabling or enabling the TouchPad	234
Keyboard hot keys	235
Appendix B: Power Cable Connectors	236
Glossary	237