Tripp Lite S3M60K60K6T Owners Manual S3M 3-Phase UPS Systems for Models S3M25- - Page 72

5. Troubleshooting If the UPS system is not functioning normally, check for errors in installation, wiring or operation. If all these aspects check out with no problems, contact support at tripplite.com/support with the following information: 1. Product model name and serial number. 2. Description of the problem with details, such as LCD display information, LED statuses, etc. Read this owner's manual carefully. The table below may help you solve the problem easily. No. Problem Possible reason 1 Utility is connected but the UPS • Input power supply is not connected cannot be powered ON. • Input voltage low • The input switch of the UPS is not switched on 2 Utility normal but Utility LED • The input breakers of the UPS are not does not illuminate, and the UPS switched on operates at battery mode • Input cable is not connected securely 3 The UPS does not indicate a fault, but there is no output voltage • Output cable is not connected securely • Output breaker switch not on 4 Utility LED is flashing Utility voltage exceeds UPS input range 5 Battery LED is flashing but there • Battery breaker is not switched on is no charge voltage and current • Batteries are damaged • Battery is connected in reverse • Battery number and capacity are not set correctly 6 Buzzer beeps every 0.5 seconds Overload and LCD displays "Output Overload" 7 The UPS only works on Bypass Mode The UPS is set to ECO mode, or the transfer times to bypass mode are limited 8 Cannot Power On • Battery switch is not properly closed • Battery fuse is not open • Battery is low • Battery quantity is set incorrectly • Power breaker in the rear panel is not switched to ON position Solution • Measure if the UPS input voltage/frequency is within the window • Ensure UPS input is switched on • Switch on the input breaker • Make sure the input cable is connected securely • Make sure the output cable is connected securely • Switch on the output breaker If the UPS operates in battery mode, pay attention to the remaining backup time needed for your system • Switch on the battery breaker • If batteries are damaged, replace entire group of batteries • Connect the battery cables correctly • Go to the LCD setting for the battery number and capacity and set the correct data Remove some of the load Set the UPS working mode to UPS type (nonparallel), or reset the times of transferring to bypass or restart the UPS • Close the battery switch • Change the fuse • Recharge the battery • Power on the UPS with AC to set the correct battery quantity • Switch on the power breaker 72