Viking VSOT Use and Care Manual - Page 48

Accessing Version Information and, Installer Setup, Serial Number, Showroom Mode

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Using Utilities Accessing Version Information and Installer Setup Should you need to call technical support, you may be asked to provide information concerning the oven's software version. Knowing this information can help Customer and/or Technical Service Departments serve you more efficiently. You can display software and firmware versions by going to "Utilities", "Settings" and tapping Update Software. You can display serial number by going to "Utilities", "Settings" and tapping Update Software. Maintenance Mode, found under "Utilities," "Settings," "Advanced," "Maintenance," is a feature to help qualified service technicians quickly and accurately diagnose and repair a service issue. By entering a four-digit code, technicians can gain access and have the ability to test the oven's different internal components. This feature is to be used by qualified service technicians ONLY. Serial Number Should you need to call technical support, you may be asked to provide information concerning the oven's serial number. Knowing this information can help Customer and/or Technical Service Departments serve you more efficiently. Showroom Mode Access the showroom mode by going to "Utilities", "Settings" and tapping Update Software. The default setting for showroom mode is "OFF" Press the button to change to "ON". When the unit is in showroom mode, only the lights, locks, and fans are functional. The heating elements and magnetrons do not come on. Product Care 48

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48
Product Care
Using Utilities
Accessing Version Information and
Installer Setup
Should you need to call technical support, you
may be asked to provide information concerning
the oven’s software version. Knowing this
information can help Customer and/or Technical
Service Departments serve you more effi
ciently.
You can display software and firmware versions
by going to
"
Utilities
",
"Settings" and tapping
Update Software
.
Maintenance Mode, found under "Utilities,"
"Settings," "Advanced," "Maintenance," is a
feature to help qualified service technicians
quickly and accurately diagnose and repair
a service issue. By entering a four-digit code,
technicians can gain access and have the ability
to test the oven’s different internal components.
This feature is to be used by qualified service
technicians
ONLY
.
Serial Number
Should you need to call technical support, you
may be asked to provide information concerning
the oven’s serial number. Knowing this
information can help Customer and/or Technical
Service Departments serve you more effi
ciently.
You can display serial number by going to
"
Utilities
",
"Settings" and tapping
Update
Software
.
Showroom Mode
Access the showroom mode by going to
"Utilities", "Settings" and tapping
Update
Software
.
The default setting for showroom
mode is "OFF"
Press the button to change to
"ON".
When the unit is in showroom mode, only
the lights, locks, and fans are functional.
The
heating elements and magnetrons do not come
on.