Xerox 3100MFPX User Guide - Phaser 3100 MFP/S - Page 51

9 - Maintenance Phaser 3100MFP/S A wait message appears. PLEASE WAIT The smart card is read. NEW TONER REMOVE CARD 9 Remove the smart card from the reader, your machine is ready to print again. Issues with smart cards If you use a smart card that has already been used, the machine will display: PLEASE WAIT then, REMOVE CARD ALREADY USED If you use a defective smart card, the machine will display: PLEASE WAIT then, UNKNOWN CARD REMOVE CARD If the C button is pressed while the smart card is being read, the machine displays: ACTION CANCELLED REMOVE CARD Cleaning Document glass cleaning When one or more vertical lines appear on the copies, clean the glass of the scanner. 1 Open the scanner cover until it is standing in vertical position. 2 Wipe the glass with a soft lint-free cloth dampened with mild alcohol. 3 Close the scanner cover. 4 Make a copy to check that the symptoms have disappeared. Printer issues Error messages When the printer encounters any of the problems described below, the corresponding message is shown on the machine display. Message Action CHECK TONER Check the presence of a print cartridge in the machine. TONER NEAR END Indicates that your consumable will need changing soon. REPLACE PAPER Add paper in tray. HEATING Message displayed when starting the machine. CLOSE COVER PRINTER The printer front cover is open, close it. TONER EMPTY REPLACE Replace the print cartridge. PAPER JAM REMOVE TONER PAPER JAM EXTERNAL TRAY A sheet of paper is jammed in the machine. Take out the print cartridge and remove the jammed paper sheet. Take out the paper tray and remove the jammed paper sheet. Then open and close the consumable cover. A sheet of paper is jammed in the machine. Open the paper jam cover. Remove the jammed paper sheet. Then open and close the consumable cover. PAPER EMPTY Add paper in the paper tray. Note After one of the error messages listed above is displayed it may result in the cancellation of an active print job (see PC printing issues, page 48). Printer cleaning Dust, dirt and paper debris on the exterior and internal surfaces of the printer can affect its operation. We advise that it be cleaned regularly. Cleaning the machine's exterior surfaces Clean the external part of the printer with a soft cloth dampened in mild detergent. - 47 -