Yamaha RX-V563 Owner's Manual - Page 88

Troubleshooting, General - help

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Troubleshooting Troubleshooting Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center. ■ General Problem Cause Remedy This unit fails to turn on or enters the standby mode soon after the power is turned on. No sound. The power cable is not connected or the plug is not completely inserted. Connect the power cable firmly. The speaker impedance setting is incorrect. Set the speaker impedance to match your speakers. The protection circuitry has been activated. Make sure that all speaker wire connections on this unit and on all speakers are secure and that the wire for each connection does not touch anything other than its respective connection. This unit has been exposed to a strong external electric shock (such as lightning or strong static electricity). Set this unit to the standby mode, disconnect the power cable, plug it back in after 30 seconds and then use it normally. Incorrect input or output cable connections. Connect the cables properly. If the problem persists, the cables may be defective. No appropriate Audio input jack select has Set an appropriate Audio input jack select. been set. Audio input jack select is set to "HDMI", Set Audio input jack select to "AUTO". "COAX/OPT" or "ANALOG". Audio input jack select is set to "ANALOG" while playing a source encoded in Dolby Digital or DTS. Set Audio input jack select to "AUTO" or "COAX/OPT". No appropriate input source has been selected. Select an appropriate input source with RINPUT l / h (or the input selector buttons(4)). Speaker connections are not secure. Secure the connections. The front speakers to be used have not been selected properly. Select the front speakers with MSPEAKERS. The volume is turned down. Turn up the volume. The sound is muted. Press JMUTE or NVOLUME +/- to resume audio output and then adjust the volume. Signals this unit cannot reproduce are being input from a source component, such as a CD-ROM. Play a source whose signals can be reproduced by this unit. The HDMI components connected to this unit do not support the HDCP copy protection standards. Connect HDMI components that support the HDCP copy protection standards. "SUPPORT AUDIO" is set to "Other" and Set "SUPPORT AUDIO" to "RX-V563" in "HDMI" audio signals are not being "MANUAL SETUP". played back on this unit. See page - 23 11 - 13-19 36 36 36 35 11 35 - 37 - 14 70 84 En

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Troubleshooting
84
En
Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below
or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized
Yamaha dealer or service center.
■
General
Troubleshooting
Problem
Cause
Remedy
See
page
This unit fails to turn
on or enters the
standby mode soon
after the power is
turned on.
The power cable is not connected or the
plug is not completely inserted.
Connect the power cable firmly.
—
The speaker impedance setting is
incorrect.
Set the speaker impedance to match your speakers.
23
The protection circuitry has been
activated.
Make sure that all speaker wire connections on this
unit and on all speakers are secure and that the wire
for each connection does not touch anything other
than its respective connection.
11
This unit has been exposed to a strong
external electric shock (such as lightning
or strong static electricity).
Set this unit to the standby mode, disconnect the
power cable, plug it back in after 30 seconds and then
use it normally.
—
No sound.
Incorrect input or output cable
connections.
Connect the cables properly. If the problem persists,
the cables may be defective.
13-19
No appropriate Audio input jack select has
been set.
Set an appropriate Audio input jack select.
36
Audio input jack select is set to “HDMI”,
“COAX/OPT” or “ANALOG”.
Set Audio input jack select to “AUTO”.
36
Audio input jack select is set to
“ANALOG” while playing a source
encoded in Dolby Digital or DTS.
Set Audio input jack select to “AUTO” or
“COAX/OPT”.
36
No appropriate input source has been
selected.
Select an appropriate input source with
R
INPUT
l
/
h
(or the input selector buttons(
4
)).
35
Speaker connections are not secure.
Secure the connections.
11
The front speakers to be used have not
been selected properly.
Select the front speakers with
M
SPEAKERS
.
35
The volume is turned down.
Turn up the volume.
—
The sound is muted.
Press
J
MUTE
or
N
VOLUME +/–
to resume audio
output and then adjust the volume.
37
Signals this unit cannot reproduce are
being input from a source component,
such as a CD-ROM.
Play a source whose signals can be reproduced by this
unit.
—
The HDMI components connected to this
unit do not support the HDCP copy
protection standards.
Connect HDMI components that support the HDCP
copy protection standards.
14
“SUPPORT AUDIO” is set to “Other” and
“HDMI” audio signals are not being
played back on this unit.
Set “SUPPORT AUDIO” to “RX-V563” in
“MANUAL SETUP”.
70