ZyXEL LTE5121 User Guide - Page 220
Internet Access
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Chapter 28 Troubleshooting 28.4 Internet Access I cannot access the Internet. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.7 on page 17. 2 Make sure you entered your ISP account information correctly. These fields are case-sensitive, so make sure [Caps Lock] is not on. 3 If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless client are the same as the settings in the AP. 4 If you are trying to access the Internet wirelessly, make sure you have enabled the wireless LAN by the WPS/WLAN button or the Network Setting > Wireless > General screen. 5 Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again. 6 If the problem continues, contact your ISP. I cannot access the Internet anymore. I had access to the Internet (with the LTE Device), but my Internet connection is not available anymore. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.7 on page 17. 2 Turn the LTE Device off and on. 3 If the problem continues, contact your ISP. The Internet connection is slow or intermittent. 1 There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.7 on page 17. If the LTE Device is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. 2 Turn the LTE Device off and on. 3 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions 220 LTE-5121 User's Guide