ZyXEL NWD-370N User Guide - Page 56

Problems Communicating With Other Computers

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ZyXEL NWD-370N User's Guide 6.3 Problems Communicating With Other Computers Table 20 Troubleshooting Communication Problems PROBLEM CORRECTIVE ACTION The computer with the NWD-370N installed cannot communicate with the other computer(s). In Infrastructure Mode • Make sure that the AP and the associated computers are turned on and working properly. • Make sure the NWD-370N computer and the associated AP use the same SSID. • Change the AP and the associated wireless clients to use another radio channel if interference is high. • Make sure that the computer and the AP share the same security option and key. Verify the settings in the Profile Security Setting screen. • If you are using WPA(2) or WPA(2)-PSK security, try changing your encryption type from TKIP to AES or vice versa. In Ad-Hoc (IBSS) Mode • Verify that the peer computer(s) is turned on. • Make sure the NWD-370N computer and the peer computer(s) are using the same SSID and channel. • Make sure that the computer and the peer computer(s) share the same security settings. • Change the wireless clients to use another radio channel if interference is high. 56 Chapter 6 Troubleshooting

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ZyXEL NWD-370N User’s Guide
56
Chapter 6 Troubleshooting
6.3
Problems Communicating With Other Computers
Table 20
Troubleshooting Communication Problems
PROBLEM
CORRECTIVE ACTION
The computer with
the NWD-370N
installed cannot
communicate with
the other
computer(s).
In Infrastructure Mode
•
Make sure that the AP and the associated computers are turned on and
working properly.
•
Make sure the NWD-370N computer and the associated AP use the same
SSID.
•
Change the AP and the associated wireless clients to use another radio
channel if interference is high.
•
Make sure that the computer and the AP share the same security option and
key. Verify the settings in the
Profile Security Setting
screen.
•
If you are using WPA(2) or WPA(2)-PSK security, try changing your encryption
type from TKIP to AES or vice versa.
In Ad-Hoc (IBSS) Mode
•
Verify that the peer computer(s) is turned on.
•
Make sure the NWD-370N computer and the peer computer(s) are using the
same SSID and channel.
•
Make sure that the computer and the peer computer(s) share the same
security settings.
•
Change the wireless clients to use another radio channel if interference is high.