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1998 Chevrolet Express Van Owner's Manual - Page 360

1998 Chevrolet Express Van Manual

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Section 8 CustomerAssistanceInformation Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-5 8-7 8-8 8-9 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Chevrolet Roadside Assistance Program Canadian Roadside Assistance Courtesy Transportation GM Participation in an Alternative Dispute Resolution Program 8- 10 8- 10 8-11 8-11 8-11 Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors Ordering Service and Owner Publications in Canada 8-1

Section	Page
Table of Contents	2
Seats and Restraint Systems	8
Seats and Seat Controls	9
Safety Belts: They’re for Everyone	18
Here Are Questions Many People Ask About Safety Belts -- and the Answers	23
How to Wear Safety Belts Properly	24
Driver Position	24
Safety Belt Use During Pregnancy	32
Right Front Passenger Position	33
Air Bag System	33
Rear Seat Passengers	41
Rear Safety Belt Comfort Guides for Children and Small Adults	44
Center Passenger Position	46
Children	48
Child Restraints	53
Larger Children	65
Safety Belt Extender	68
Checking Your Restraint Systems	68
Replacing Restraint System Parts After a Crash	69
Features and Controls	72
Keys	73
Door Locks	75
Keyless Entry System	77
Your Doors and How They Work	80
Theft	86
Passlock	87
New Vehicle “Break-In”	88
Ignition Positions	88
Starting Your Gasoline Engine	89
Engine Coolant Heater	91
Automatic Transmission Operation	92
Parking Brake	95
Shifting Into PARK (P)	96
Shifting Out of PARK (P)	99
Parking Over Things That Burn	100
Engine Exhaust	100
Running Your Engine While You’re Parked	101
Locking Rear Axle	101
Windows	102
Horn	104
Tilt Wheel	105
Turn Signal/Multifunction Lever	105
Exterior Lamps	111
Interior Lamps	114
Mirrors	116
Storage Compartments	119
Cigarette Lighter Ashtray	119
Sun Visors	120
Instrument Panel	121
Instrument Cluster	122
Warning Lights, Gages and Indicators	124
Comfort Controls and Audio Systems	136
Comfort Controls	137
Heater Controls	137
Heater/Air Conditioning Controls	138
Rear Heater (Without Air Conditioning)	139
Rear Air Conditioning and Rear Heater	140
Air Conditioning	141
Heating	141
Ventilation Tips	141
Audio Systems	142
Setting the Clock for Systems without Automatic Tone Control	142
Setting the Clock for Systems with Automatic Tone Control	142
AM-FM Stereo	142
AM-FM Stereo with Cassette Tape Player	144
AM-FM Stereo with Cassette Tape and Automatic Tone Control	146
AM-FM Stereo with Compact Disc Player and Automatic Tone Control	151
Remote Compact Disc Player	155
Theft-Deterrent Feature	156
Understanding Radio Reception	158
Tips About Your Audio System	159
Care of Your Cassette Tape Player	160
Care of Your Compact Discs	161
Care of Your Compact Disc Player	161
Antenna	162
Your Driving and the Road	164
Defensive Driving	165
Drunken Driving	166
Control of a Vehicle	168
Braking	169
Steering	171
Off-Road Recovery	174
Passing	174
Loss of Control	175
Driving at Night	177
Driving in Rain and on Wet Roads	178
City Driving	181
Freeway Driving	182
Before Leaving on a Long Trip	183
Highway Hypnosis	184
Hill and Mountain Roads	184
Winter Driving	186
Loading Your Vehicle	190
Towing a Trailer	191
Problems on the Road	202
Hazard Warning Flashers	203
Other Warning Devices	203
Jump Starting	204
Towing Your Vehicle	209
Engine Overheating (Gasoline Engine)	212
Cooling System (Gasoline Engines)	215
Engine Fan Noise	222
If a Tire Goes Flat	222
Changing a Flat Tire	223
If You’re Stuck: In Sand, Mud, Ice or Snow	237
Service and Appearance Care	240
Service	241
Fuel (Gasoline Engine)	242
Fuels in Foreign Countries (Gasoline Engines)	244
Filling Your Tank (Gasoline Engine)	244
Filling a Portable Fuel Container	246
Checking Things Under the Hood	247
Noise Control System	250
Engine Oil	251
Air Cleaner	251
Automatic Transmission Fluid	255
Rear Axle	260
Engine Coolant	260
Radiator Pressure Cap	263
Thermostat	264
Power Steering Fluid	264
Windshield Washer Fluid	265
Brakes	266
Battery	270
Bulb Replacement	271
Halogen Bulbs	271
Windshield Wiper Blade Replacement	279
Tires	280
Appearance Care	290
Cleaning the Inside of Your Vehicle	290
Cleaning the Outside of Your Vehicle	294
Cleaning Aluminum Wheels	295
Cleaning Tires	296
Sheet Metal Damage	296
Finish Damage	296
Appearance Care Materials Chart	298
Vehicle Identification Number (VIN)	299
Electrical System	300
Replacement Bulbs	305
Capacities and Specifications	306
Normal Maintenance Replacement Parts	308
Maintenance Schedule	312
Introduction	313
Part A: Scheduled Maintenance Services	315
Short Trip/City Definition	316
Short Trip/City Intervals	316
Long Trip/Highway Definition	317
Long Trip/Highway Intervals	318
Short Trip/City Maintenance Schedule	319
Long Trip/Highway Maintenance Schedule	338
Part B: Owner Checks and Services	349
Part C: Periodic Maintenance Inspections	353
Part D: Recommended Fluids and Lubricants	355
Part E: Maintenance Record	357
Customer Assistance Information	360
Customer Satisfaction Procedure	361
Customer Assistance for Text Telephone (TTY) Users	363
Chevrolet Roadside Assistance Program	364
Canadian Roadside Assistance	366
Courtesy Transportation	367
GM Participation in an Alternative Dispute Resolution Program	368
Warranty Information	369
Reporting Safety Defects to the United States Government	369
Reporting Safety Defects to the Canadian Government	370
Reporting Safety Defects to General Motors	370
Ordering Service and Owner Publications in Canada	370