Brother International HL-2170W Users Manual - English - Page 99

Improving the print quality, abcde - test page

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Troubleshooting Improving the print quality 6 If you have a print quality problem, print a test page first (see Print a test page on page 56). If the printout looks good, the problem is probably not the printer. Check the interface cable or try the printer on another computer. This section gives information on the following topics. Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Faint ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background Recommendation „ Check the printer's environment. Conditions such as humidity, high temperatures, and so on, may cause this print fault. See Positioning the printer on page 4. „ If the whole page is too light, Toner Save Mode may be on. Turn off Toner Save Mode in the printer Properties tab of the driver. 6 „ Put in a new toner cartridge. See Replacing the toner cartridge on page 62. „ Put in a new drum unit. See Replacing the drum unit on page 69. „ You may clear the problem by wiping the scanner window with a soft cloth. See Cleaning the inside of the printer on page 74. „ Make sure that you use paper that meets our specifications. See About paper on page 5. „ Check the printer's environment. Conditions such as high temperatures and high humidity can increase the amount of background shading. See Positioning the printer on page 4. „ Put in a new toner cartridge. See Replacing the toner cartridge on page 62. „ Put in a new drum unit. See Replacing the drum unit on page 69. „ Make sure that you use paper that meets our specifications. Rough-surfaced paper or thick print media may cause this problem. See About paper on page 5. „ Make sure that the media type setting in the driver matches the type of paper you are using. See About paper on page 5. „ Put in a new drum unit. See Replacing the drum unit on page 69. „ The fuser unit may be contaminated. Call Brother Customer Service. Ghost ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks „ Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem. See About paper on page 5. „ The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 69. „ The fuser unit may be contaminated. Call Brother Customer Service. 91

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Troubleshooting
91
6
Improving the print quality
6
If you have a print quality problem, print a test page first (see
Print a test page
on page 56). If the printout
looks good, the problem is probably not the printer. Check the interface cable or try the printer on another
computer.
This section gives information on the following topics.
Examples of poor print
quality
Recommendation
Faint
Check the printer’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault. See
Positioning the
printer
on page 4.
If the whole page is too light,
Toner Save Mode
may be on. Turn off
Toner Save
Mode
in the printer
Properties
tab of the driver.
Put in a new toner cartridge. See
Replacing the toner cartridge
on page 62.
Put in a new drum unit. See
Replacing the drum unit
on page 69.
You may clear the problem by wiping the scanner window with a soft cloth. See
Cleaning the inside of the printer
on page 74.
Gray background
Make sure that you use paper that meets our specifications. See
About
paper
on page 5.
Check the printer’s environment. Conditions such as high temperatures and high
humidity can increase the amount of background shading. See
Positioning the
printer
on page 4.
Put in a new toner cartridge. See
Replacing the toner cartridge
on page 62.
Put in a new drum unit. See
Replacing the drum unit
on page 69.
Ghost
Make sure that you use paper that meets our specifications. Rough-surfaced
paper or thick print media may cause this problem. See
About paper
on page 5.
Make sure that the media type setting in the driver matches the type of paper you
are using. See
About paper
on page 5.
Put in a new drum unit. See
Replacing the drum unit
on page 69.
The fuser unit may be contaminated. Call Brother Customer Service.
Toner specks
Make sure that you use paper that meets our specifications. Rough-surfaced
paper may cause the problem. See
About paper
on page 5.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum
unit
on page 69.
The fuser unit may be contaminated. Call Brother Customer Service.
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abcdefghijk
ABCD
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23
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234