Canon PIXMA MP950 MP950 User's Guide - Page 133

Error Message On Camera, Action - printer manual

Page 133 highlights

Note z PictBridge or Canon Bubble Jet Direct compatible digital cameras can be connected to your machine for direct printing. z This section describes errors that are indicated on Canon-brand PictBridgeor Bubble Jet Direct compatible cameras. The error messages and operations may vary depending on the camera you are using. If you are using a non-Canon PictBridge compatible camera and not sure how to clear the printer error from the camera, confirm the message displayed on the LCD of the machine and clear the error. For clearing an error from the machine, see "An Error Message is Displayed on the LCD" on page 115. z A communication time out occurs if printing takes a long time or if it takes too much time to send data. This may stop printing. In such cases, disconnect the cable between the machine and the camera, and reconnect the cable between the machine and the camera. Then, turn the camera on, if it does not automatically turn on. If the problem is still unresolved, select some other photo and check if it can be printed or not. z Some PictBridge compatible devices may need to be switched to printing mode before connecting them to the machine. Also, it may need to be turned on manually or switched to replay mode after connected to the machine. Refer to the instruction manuals supplied with your PictBridge compatible device and take the necessary steps before connection. z The Print Head nozzles may be clogged if printing becomes faint or colors are incorrect. See "When Printing Becomes Faint or Colors are Incorrect" on page 102. z If the paper is curled or its surface is scratched during printing, make sure that you are using the correct type of paper. If this error occurs even when you are using the correct type of paper, see "If printing surface abrasion is not resolved even after taking the actions above:" on page 126. z For the errors indicated on the camera and their solution, also refer to the user's manual of the camera. For other troubles with a digital camera, contact the manufacturer of the camera. Error Message On Camera Printer in use/Printer warming up Action Photos are printed from the computer. Wait until printing ends. When it is ready, the machine starts printing automatically. No paper/Paper Error Paper jam z Load paper in either the Auto Sheet Feeder or Cassette which you have selected with [Feed Switch] on the machine, and select "Continue"*1 in the display on your camera. z The camera does not support the page size that is selected on this machine. Check the print settings and select the page size that is supported by the camera. z Open the Paper Output Tray to resume printing. Close the Inner Cover if it is open. Select "Stop" in the display on your camera to stop printing. Select "Stop" in the display on your camera to stop printing. Remove the jammed paper, load new paper, and press [OK] on the machine and retry printing. Printer cover open Close the Scanning Unit (Printer Cover) on the machine. No print head The Print Head is defective or not installed. Install a Print Head according to the Easy Setup Instructions. If the Print Head has already been installed, remove the Print Head and reinstall it. If the error still remains, the Print Head may be defective. Contact the Canon Customer Care Center. Chapter 12 Troubleshooting 131

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Chapter 12
131
Troubleshooting
Note
PictBridge or Canon Bubble Jet Direct compatible digital cameras can be
connected to your machine for direct printing.
This section describes errors that are indicated on Canon-brand PictBridge-
or Bubble Jet Direct compatible cameras. The error messages and
operations may vary depending on the camera you are using. If you are using
a non-Canon PictBridge compatible camera and not sure how to clear the
printer error from the camera, confirm the message displayed on the LCD of
the machine and clear the error. For clearing an error from the machine, see
“An Error Message is Displayed on the LCD” on page 115
.
A communication time out occurs if printing takes a long time or if it takes too
much time to send data. This may stop printing. In such cases, disconnect
the cable between the machine and the camera, and reconnect the cable
between the machine and the camera. Then, turn the camera on, if it does
not automatically turn on. If the problem is still unresolved, select some other
photo and check if it can be printed or not.
Some PictBridge compatible devices may need to be switched to printing
mode before connecting them to the machine. Also, it may need to be turned
on manually or switched to replay mode after connected to the machine.
Refer to the instruction manuals supplied with your PictBridge compatible
device and take the necessary steps before connection.
The Print Head nozzles may be clogged if printing becomes faint or colors
are incorrect. See
“When Printing Becomes Faint or Colors are Incorrect” on
page 102
.
If the paper is curled or its surface is scratched during printing, make sure
that you are using the correct type of paper. If this error occurs even when
you are using the correct type of paper, see
“If printing surface abrasion is not
resolved even after taking the actions above:” on page 126
.
For the errors indicated on the camera and their solution, also refer to the
user’s manual of the camera. For other troubles with a digital camera, contact
the manufacturer of the camera.
Error Message On Camera
Action
Printer in use/Printer warming up
Photos are printed from the computer.
Wait until printing ends. When it is ready, the machine starts printing
automatically.
No paper/Paper Error
Load paper in either the Auto Sheet Feeder or Cassette which you have
selected with [Feed Switch] on the machine, and select “Continue”
*1
in
the display on your camera.
The camera does not support the page size that is selected on this
machine. Check the print settings and select the page size that is
supported by the camera.
Open the Paper Output Tray to resume printing. Close the Inner Cover if
it is open. Select “Stop” in the display on your camera to stop printing.
Paper jam
Select “Stop” in the display on your camera to stop printing.
Remove the jammed paper, load new paper, and press [OK] on the machine
and retry printing.
Printer cover open
Close the Scanning Unit (Printer Cover) on the machine.
No print head
The Print Head is defective or not installed.
Install a Print Head according to the
Easy Setup Instructions
.
If the Print Head has already been installed, remove the Print Head and
reinstall it.
If the error still remains, the Print Head may be defective. Contact the
Canon Customer Care Center.