Canon PIXMA MP950 MP950 User's Guide - Page 140

Cause Inappropriate display settings. Action Set your display settings on your computer to Medium (16 bit) or higher. In the [Start] menu click [Control Panel], then [Appearance and Themes] and then [Display], and on the [Settings] sheet, set [Color quality] to [Medium (16 bit)] or [Highest (32 bit)] or a higher setting. Dirty Platen Glass or FAU Protective Sheet. In the System Preferences dialog, click the [Displays] icon and select the [Display] tab. Set the [Colors] list box to [Thousands] or a higher setting. See "Cleaning Your Machine" on page 109 to clean them. The status of the original is poor. Scan with certain functions such as [Reduce Dust and Scratches], [Fading Correction] or [Grain Correction] in the [Image Settings] section of the Advanced Mode of ScanGear MP. Note If a print out of an image does not appear satisfactory or the same as what you see on the monitor, you may need to change the machine's settings, or the machine itself may have engaged in problems. „ Parts of image missing or surrounded by extra white areas Cause Scan area was specified larger than the original. Action Specify the scan area appropriately. If you click the Auto crop button of the ScanGear MP, the scan area is adjusted automatically to match the size of the original. When scanning an original surrounded by white borders such as a photo print, of if you otherwise want to specify a custom scan area, specify the scan area manually. Refer to the Scan Guide for details on manual scan area specification. „ Trouble scanning with Multi-Scan or Multi-Crop function Cause The original is positioned outside the supported area. Error arising from application software specifications. Action Check the position of the original on the Platen Glass. Observe the following when using the Multi-Scan or Multi-crop function. z There should be a gap of at least 0.4" / 10 mm between the edge of the Platen Glass and originals. z Leave at least 0.4" / 10 mm between the originals. z A maximum of 10 originals can be scanned at once. z If an original is slightly crooked on the Platen Glass-within 10 degrees of true-the image is automatically straightened. z The Multi-Scan function only works with rectangular originals such as photos. z Originals that are not rectangular (irregularly shaped, close-cropped photos) cannot be detected correctly. z Originals must be at least as large as approx. 1" /25 mm square. Some application software do not support multiple image scanning. Scan each item individually without using the Multi-Scan or Multi-Crop function. 138 Troubleshooting Chapter 12